9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 281-290 out of 1417
RP
Reids Plumbing & Gases
11/30/23
Choosing Vend / Lightspeed for our Point of Sale POS
Choosing Vend / Lightspeed for our business, Reids Plumbing & Gasses in Kingston, Jamaica was an absolute game-changer! From the outset, their proactive customer service blew me away. The team was not just responsive but anticipatory, always a step ahead in addressing any queries or concerns. Their dedication to ensuring a seamless experience was evident at every interaction. One of the standout aspects of Vend / Lightspeed is their depth of product offering. It's like a treasure trove of ...
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JZ
Jose Z
11/29/23
K-series support
The continuous support from Blanca made the whole experience more pleasant; It is remarkable how much she cares and tries to be helpful even though it's been almost one year since we made the swap to k-series; To this day, she is the only one from LS that I know will be reliable and go out of her way to help us out... If you are implementing this POS in your venue and you get Blanca as your specialist, you can rest assured that she will get the job done.
SB
Steven Blaine
11/29/23
Blanca couldn’t have been more helpful…
Blanca couldn’t have been more helpful during what could be described as a difficult on boarding process for our group. She was very easy to context, always responded in a timely manner and managed expectations really well. Without her assistance I would have a very different and not so positive opinion of Lightspeed K Series
IP
Ivan Parfenov | CLOUD
11/29/23
Quick response and helpful people!
Date of experience: November 30, 2023
J
Jake
11/29/23
Great customer supports during holiday selling season.
Sophia R knew exactly what to do to solve my problem. was worried it might take a bunch of time to sort out and it was less than 5 minutes!
J
Joe
11/29/23
Great customer service
The system is great both for online selling and as an EPOS but it's the customer service that really stands out with Lightspeed.
S
Sean
11/29/23
Amine has been great
Date of experience: November 30, 2023
OG
Odette Griffart
11/29/23
Instructeur au top et hyper disponible.
Instructeur au top et hyper disponible. Incarnation de la gentillesse et de l'attention envers ses clients, continue comme ca Amine )
JH
Jeremy Hatcher
11/29/23
Damian Carroll, One in a Million.
Damian Carroll was instrumental in helping us figure out what was wrong with our problem. Even though the majority of our issue was on our end, it was with his help that we were able to pinpoint the exact issue after going through several scenarios of trial and error to get to the point to where the cause of the problem could be resolved. Now that it is, I could not be happier. It is very difficult to find a support tech that would stick with us several months offering suggestions and ...
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CD
Carla Di Felice
11/29/23
Thanks for your great service.
Date of experience: November 30, 2023
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
