9.1
Spot Score
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
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LightSpeed Restaurant Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 281-290 out of 1417
RC
Ron Clark
11/30/23
Very helpful information for someone…
Very helpful information for someone who was new to the devices and interface. Timely responsie
S
Sean
11/29/23
Amine has been great
Date of experience: November 30, 2023
J
Joe
11/29/23
Great customer service
The system is great both for online selling and as an EPOS but it's the customer service that really stands out with Lightspeed.
JZ
Jose Z
11/29/23
K-series support
The continuous support from Blanca made the whole experience more pleasant; It is remarkable how much she cares and tries to be helpful even though it's been almost one year since we made the swap to k-series; To this day, she is the only one from LS that I know will be reliable and go out of her way to help us out... If you are implementing this POS in your venue and you get Blanca as your specialist, you can rest assured that she will get the job done.
J
Jake
11/29/23
Great customer supports during holiday selling season.
Sophia R knew exactly what to do to solve my problem. was worried it might take a bunch of time to sort out and it was less than 5 minutes!
IP
Ivan Parfenov | CLOUD
11/29/23
Quick response and helpful people!
Date of experience: November 30, 2023
CD
Carla Di Felice
11/29/23
Thanks for your great service.
Date of experience: November 30, 2023
OG
Odette Griffart
11/29/23
Instructeur au top et hyper disponible.
Instructeur au top et hyper disponible. Incarnation de la gentillesse et de l'attention envers ses clients, continue comme ca Amine )
SB
Steven Blaine
11/29/23
Blanca couldn’t have been more helpful…
Blanca couldn’t have been more helpful during what could be described as a difficult on boarding process for our group. She was very easy to context, always responded in a timely manner and managed expectations really well. Without her assistance I would have a very different and not so positive opinion of Lightspeed K Series
RT
Rick Teddy en Coco
11/29/23
Teddy&Coco
System runs smoothly, as well as the payments. Ecommerce section is connected, so online orders will come directly in to your POS. Only missing a feature for pricing products dependent on their weight.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].