9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 271-280 out of 1417
DM
DermotHall Menswear
11/30/23
Thanks Maddy
Got through everything I needed and Maddy helped me through everything!! Excellent customer service very satisfied customer 😇
T
Tom
11/30/23
Left this company 6 months ago because…
Left this company 6 months ago because of a lack of support and customer service. Came back a couple months ago and have to say that Katie Staman, has been a huge blessing to this company. She has gone above and beyond with helping our restaurant group get everything setup. She doesn’t pass us on to someone else, she actually helps. It’s a huge relief to know that this company has employed someone like Katie, someone who we can rely on. Thank you Katie!!
LM
Lisa Mohammed
11/30/23
Very helpful and efficient at solving…
Very helpful and efficient at solving my issue! Not a long hold time. Thanks!
RC
Ron Clark
11/30/23
Very helpful information for someone…
Very helpful information for someone who was new to the devices and interface. Timely responsie
R
RMAC
11/30/23
Marvin was excellent
Marvin was great. Listened and resolved my issue fully
AL
Adam Lloyd
11/30/23
Great teacher
Harrison explained everything in the simplest manner meaning I was able to understand everything. Harrison also gave me great advice on how best to use Lightspeed which would best suit my business. This was extremely helpful as my company is not a retailer but a wholesaler. I would recommend Harrison and Lightspeed to everyone.
T
Tim
11/30/23
Fast
Fast, effective and friendly response. Not the first time I had to rely on the excellent CS team. Very good experience as always.
RC
Richard C Harris
11/30/23
she actually answered my question
she actually answered my question. Ive asked several associates over past month but she was only one who got me where i needed
SS
Saskia Silva
11/30/23
Jason Mok was so helpful and patient
Jason Mok was so helpful and patient. We a new cocktail bar and needed many last minute things done and he was so on it. Any issue he responded to my emails immediately and would call to sort out the issues straight away. Now we ready to open our doors and operate :) Thank You Jason
L
Lisa
11/30/23
Great!
I had to wait a little bit, but after that everything went smoothly. Everything was sorted out and arranged for me straight away. Super!
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