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9.1

Spot Score

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terible

(267)

Expert's Review

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with an intuitive interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 261-270 out of 1417

NM

Nathan Merton

12/04/23

5 out of 5

Working with the teams has been great

Working with the teams has been great, I've found support from partnerships and onboarding teams to be a pleasure.

DL

Daisy Lewis

12/04/23

5 out of 5

Jason has helped enormously

Jason has helped enormously! Very easy to set up and use..Any problems have been dealt with quickly and efficiently. Couldn't ask for better service!

M

Manu

12/04/23

5 out of 5

Fast

Fast, helpfull

DS

Derek Seath

12/04/23

5 out of 5

Exceptional Customer Support Experience

I recently had the pleasure of dealing with LightspeedHQ's customer support, and I must say it was a truly outstanding experience. From start to finish, the support provided by Victoria was nothing short of exceptional. Victoria went above and beyond to assist me with a complex issue I was facing with my LightspeedHQ account. Victoria's prompt and clear communication made the entire process smooth and stress-free. Her knowledge and expertise were evident as she patiently addressed each of ...

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SS

Steve Spakes

12/04/23

5 out of 5

NOEL WAS GREAT AND HELPED SOLVE ALL 3…

NOEL WAS GREAT AND HELPED SOLVE ALL 3 ISSUES I HAD...

C

Chuck

12/04/23

5 out of 5

Quick and efficient answer!

Date of experience: December 05, 2023

RM

Raphael Mani

12/03/23

5 out of 5

Très claire

Date of experience: December 04, 2023

J

jo

12/03/23

5 out of 5

The person was very patient with me and…

The person was very patient with me and know exactly what to do. Everything was working perfectly

BV

Bart van der Kley

12/01/23

5 out of 5

Very good service from Isabelle!

Date of experience: December 02, 2023

WK

Well Kneaded

11/30/23

5 out of 5

Katie was super helpful and very nice.

Date of experience: December 01, 2023

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].