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9.1

Spot Score

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terible

(267)

Spotsaas Editor’s POV

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with a clear interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 261-270 out of 1417

V

vheaolives

12/04/23

5 out of 5

Great 1st day training

Amazing experience with the on boarding! I appreciate how patient Amine was with me in setting up my system for the first time. He was able to answer all my questions and he made it look easy. He helped me not to be overwhelmed with starting up the system

NM

Nathan Merton

12/04/23

5 out of 5

Working with the teams has been great

Working with the teams has been great, I've found support from partnerships and onboarding teams to be a pleasure.

C

Chuck

12/04/23

5 out of 5

Quick and efficient answer!

Date of experience: December 05, 2023

DL

Daisy Lewis

12/04/23

5 out of 5

Jason has helped enormously

Jason has helped enormously! Very easy to set up and use..Any problems have been dealt with quickly and efficiently. Couldn't ask for better service!

SS

Steve Spakes

12/04/23

5 out of 5

NOEL WAS GREAT AND HELPED SOLVE ALL 3…

NOEL WAS GREAT AND HELPED SOLVE ALL 3 ISSUES I HAD...

M

Manu

12/04/23

5 out of 5

Fast

Fast, helpfull

J

jo

12/03/23

5 out of 5

The person was very patient with me and…

The person was very patient with me and know exactly what to do. Everything was working perfectly

RM

Raphael Mani

12/03/23

5 out of 5

Très claire

Date of experience: December 04, 2023

BV

Bart van der Kley

12/01/23

5 out of 5

Very good service from Isabelle!

Date of experience: December 02, 2023

L

Lisa

11/30/23

5 out of 5

Great!

I had to wait a little bit, but after that everything went smoothly. Everything was sorted out and arranged for me straight away. Super!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].