9.1
Spot Score
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
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LightSpeed Restaurant Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 241-250 out of 1417
C
Chris
12/06/23
Super helpful and really clear in…
Super helpful and really clear in explanations
JM
Jen Miller
12/06/23
Great service
Great service, very helpful
R
Rachel
12/06/23
Adam has helped sort tricky issues
Adam has helped sort tricky issues, allbeit ongoing, beyond his control
RF
Rima from Beirut
12/06/23
Great Experience!
Jason, Michelle and Giuseppe have been very helpfull and always answering our requests so quickly!
HP
Heather Paterson
12/06/23
Quick & Easy Fix
They got right to the root of the problem and simplified the process
KG
Kimberly G
12/06/23
Marvin D Resolved My Issue
Marvin D. helped me resolve an issue with payment mapping for the WooCommerce app. Once he made the changes for me, it fixed the bug I had so now I can make any future changes myself.
BW
Brett Williams
12/06/23
Adam from Lightspeed support has helped…
Adam from Lightspeed support has helped me on several occasions and always gets a result. He is prompt to reply and always follows up. I've never had a problem he hasn't been able to solve. I work in support myself so I know how hard it is to get such consistent results. Thanks for all your help. 5 star for sure.
TE
Tricia E
12/06/23
Kara went above and beyond!
Kara went above and beyond
CH
Clio Hendrickx
12/05/23
Les Soeurs loves Lightspeed
Since many years Les Soeurs is working with Lightspeed to run our online and offline fashion retail business. We love the possibilities the platform has to offer in terms of omnichannel retailing, the online and offline support and the personal contact with its account managers. Lightspeed offers us a solution for all things sales, inventory, finance, reporting and analytics. We can highly recommend any starting or experienced retailer to try out the platform and its opportunities.
D
Debbie
12/05/23
Marvin D saves the day again
Marvin D saves the day again. He is extremely knowledgeable, patient, and after 2 days of frustration, the only person who could solve our issue. A HUGE THANK YOU to Marvin D!!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].