9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 241-250 out of 1417
H
Himat
12/06/23
Fantastic thank you
Date of experience: December 07, 2023
JM
Jen Miller
12/06/23
Great service
Great service, very helpful
C
Chris
12/06/23
Super helpful and really clear in…
Super helpful and really clear in explanations
MT
Mindy Tagher
12/06/23
Problem Solved
Sam took the extra time needed to figure out a way to fix my issue. I have many duplicate customers and needed a way to merge them but with thousands, it is a time consuming process. Sam helped me with narrowing down to a workable solution
DK
David Koren
12/06/23
Open Mobility Training Sessions
Shahid Cader took the Open Mobility Project Team through the Training Session/Onboarding process this week. Shahid was very knowledgeable, very professional and tailored the sessions to meet the unique needs of our business. He answered all of our questions during the sessions and patiently took us through the steps required to have a successful transition. We would highly recommend Shahid and the LightSpeed Team to anyone looking to move to a new POS
TE
Tricia E
12/06/23
Kara went above and beyond!
Kara went above and beyond
R
Rachel
12/06/23
Adam has helped sort tricky issues
Adam has helped sort tricky issues, allbeit ongoing, beyond his control
DS
Darlan Sell
12/06/23
Carlotta was absolutely brilliant
Carlotta was absolutely brilliant! Very clear and knowledgeable. All the requests were completed within minutes.
CH
Clio Hendrickx
12/05/23
Les Soeurs loves Lightspeed
Since many years Les Soeurs is working with Lightspeed to run our online and offline fashion retail business. We love the possibilities the platform has to offer in terms of omnichannel retailing, the online and offline support and the personal contact with its account managers. Lightspeed offers us a solution for all things sales, inventory, finance, reporting and analytics. We can highly recommend any starting or experienced retailer to try out the platform and its opportunities.
D
Debbie
12/05/23
Marvin D saves the day again
Marvin D saves the day again. He is extremely knowledgeable, patient, and after 2 days of frustration, the only person who could solve our issue. A HUGE THANK YOU to Marvin D!!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
