9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 231-240 out of 1417
BA
Balal Aqil
12/07/23
Dealt with Jason from the on boarding…
Dealt with Jason from the on boarding team. What a great guy, very super efficient. Dealt with all my issues.
S-
Shop -
12/07/23
very helpful and fixed the problem
Date of experience: December 08, 2023
KB
Kevin Bramlett
12/07/23
Very helpful
Very helpful, patient and solved the issue we were having.
GT
Genevieve Turner
12/07/23
Fast and easy
Fast and easy! Rom was great!
GM
Gillian Maloney
12/07/23
Patient and responsive
I created the problem but the rep was patient, responsive and kind.
T
Tamisha
12/07/23
great customer service very informative…
great customer service very informative and patient
KG
Kimberly G
12/06/23
Marvin D Resolved My Issue
Marvin D. helped me resolve an issue with payment mapping for the WooCommerce app. Once he made the changes for me, it fixed the bug I had so now I can make any future changes myself.
BW
Brett Williams
12/06/23
Adam from Lightspeed support has helped…
Adam from Lightspeed support has helped me on several occasions and always gets a result. He is prompt to reply and always follows up. I've never had a problem he hasn't been able to solve. I work in support myself so I know how hard it is to get such consistent results. Thanks for all your help. 5 star for sure.
HP
Heather Paterson
12/06/23
Quick & Easy Fix
They got right to the root of the problem and simplified the process
RF
Rima from Beirut
12/06/23
Great Experience!
Jason, Michelle and Giuseppe have been very helpfull and always answering our requests so quickly!
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