9.1
Spot Score
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
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LightSpeed Restaurant Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 231-240 out of 1417
KB
Kevin Bramlett
12/07/23
Very helpful
Very helpful, patient and solved the issue we were having.
S-
Shop -
12/07/23
very helpful and fixed the problem
Date of experience: December 08, 2023
T
Tamisha
12/07/23
great customer service very informative…
great customer service very informative and patient
BA
Balal Aqil
12/07/23
Dealt with Jason from the on boarding…
Dealt with Jason from the on boarding team. What a great guy, very super efficient. Dealt with all my issues.
GM
Gillian Maloney
12/07/23
Patient and responsive
I created the problem but the rep was patient, responsive and kind.
GT
Genevieve Turner
12/07/23
Fast and easy
Fast and easy! Rom was great!
H
Himat
12/06/23
Fantastic thank you
Date of experience: December 07, 2023
DK
David Koren
12/06/23
Open Mobility Training Sessions
Shahid Cader took the Open Mobility Project Team through the Training Session/Onboarding process this week. Shahid was very knowledgeable, very professional and tailored the sessions to meet the unique needs of our business. He answered all of our questions during the sessions and patiently took us through the steps required to have a successful transition. We would highly recommend Shahid and the LightSpeed Team to anyone looking to move to a new POS
MT
Mindy Tagher
12/06/23
Problem Solved
Sam took the extra time needed to figure out a way to fix my issue. I have many duplicate customers and needed a way to merge them but with thousands, it is a time consuming process. Sam helped me with narrowing down to a workable solution
DS
Darlan Sell
12/06/23
Carlotta was absolutely brilliant
Carlotta was absolutely brilliant! Very clear and knowledgeable. All the requests were completed within minutes.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].