9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 221-230 out of 1417
TS
Thomas Steele
12/11/23
Excellent!
Incredibly helpful with all issues relating to back office and set up. Very flexible with arranging follow up sessions. Couldn’t fault anything. Thank you Carlotta 👍
A
Andrew
12/11/23
Brilliant service
The switch over process was easy and brilliantly handled by Tara. Any questions I had she was able to answer and no task was ever to big for her. Massive thank you for all the help
BH
Blair Hawker
12/11/23
Big shoutout to Phil Waddell for his…
Big shoutout to Phil Waddell for his exceptional Lightspeed support! His deep understanding of the system and ability to swiftly build and create reports has been a game-changer for us. Quick troubleshooting and tailored solutions – Phil's expertise is a key asset to our team's success.
T
Tracy
12/11/23
Thank you Maddie
Thank you Maddie for the insightful and easy to follow training sessions/introduction to the system. I have found the system to be very user friendly and easy to train shop assistants.
AA
Ann Arthey
12/11/23
Great energy
Great energy, a lot to get through but a nice pace.
EP
European Pubs
12/10/23
Amine, il est au top.
Amine, il est au top! Thanks very much to the lightspeeds reporting and back end team who answered all our questions, or if not endeavoured to find the answer and get back to us. The switch from normal TPE to lightspeed payments seems daunting, but I feel confident we are supported. Merci l'Ă©quipe.
EE
Eric Elhardt
12/10/23
Great customer service
Steven was very helpful on our Zoom meeting. Ivnoor has also been great. Both very knowledgeable and easy to work with.
A
Alex
12/10/23
Great customer support
Great customer support, Jason Mok is very helpful
S
Sjoerd
12/10/23
Easy and convenient system
Easy and convenient system. We have been using lightspeed for over 2 years now and all our new staff know its ins and outs in a matter of minutes. It is very easy to use and we never experienced issues with Lightspeed. Also I can use it on an ipad or on my phone.
J
Joy
12/08/23
Marvin was very helpful
Marvin was very helpful, quick to respond, great service
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
