9.1
Spot Score
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $69 / Month
LightSpeed Restaurant Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 211-220 out of 1417
T
Tom
12/13/23
Lightspeed has been a great help to us…
Lightspeed has been a great help to us in managing our golf course and restaurant. Their customer support is the best CRM support I have ever worked with.
T
Tanner
12/13/23
They have been great to work with!
Date of experience: December 14, 2023
JL
Jill L
12/13/23
Justin Kuzmicki has been great to work…
Justin Kuzmicki has been great to work with at Lightspeed with his communication when I have issues or troubleshooting that needs a little help from Lightspeed whenever the Chat windows are not able to resolve a problem or question I have. 4 stars given only for the fact that if we have an accounting question for our profile I believe Lightspeed accounting team could be more efficient in connecting and communication in a more prompt manner.
CH
Cathy Harbin
12/13/23
Trust them like old friends
I started using Lightspeed in March 2020. The team has been so great to work with. They reply promptly to questions and needs and work hard to understand my business. The company is full of great people and I trust them like I trust old friends. A special shoutout to Fraser, Brendan, Justin, Jared and Mercedes.
RF
Robert Forney
12/13/23
Recently purchased our golf course and…
Recently purchased our golf course and the team at Lightspeed has been great to work with to help train staff and expand our opportunities to grow our revenue. Highly recommend them for your operation.
B
Bill
12/13/23
Great Customer Service
We have worked with Lightspeed for a year now, and we have seen consistent growth across our business as a result.
SG
Shore Gamers LLC
12/12/23
Kara was beyond helpful!
Kara was beyond helpful in resolving 2 tricky / technical issues I was having. Glad to report that my WisePOS and receipt printer are now fully up and functional! Thanks again!
RH
Richard Harris
12/12/23
Amazing service
Amazing service. Always solves any issues promptly and quickly. Cheeks up on us periodically to see if we need help or advice. Friendly and professional. A great asset to the team.
MO
Mercy Olson
12/12/23
The Light Speed team has been…amaing to work with!
The Light Speed team has been responsive and helpful as well as supportive! We are a small medical practice in need of a POS system and they were the first and only company I called for information! I highly recommend this company!
A
Andrew
12/11/23
Brilliant service
The switch over process was easy and brilliantly handled by Tara. Any questions I had she was able to answer and no task was ever to big for her. Massive thank you for all the help
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].