9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 211-220 out of 1417
B
Bart
12/13/23
Simon was fantastic assisting us…
Simon was fantastic assisting us getting inventory troubles sorted.
BC
Brandon Colett
12/13/23
Great support team
Great support team, good product.
JC
Joe Crather
12/13/23
Nickson T was very helpful and quick to…
Nickson T was very helpful and quick to respond
B
Bill
12/13/23
Great Customer Service
We have worked with Lightspeed for a year now, and we have seen consistent growth across our business as a result.
RF
Robert Forney
12/13/23
Recently purchased our golf course and…
Recently purchased our golf course and the team at Lightspeed has been great to work with to help train staff and expand our opportunities to grow our revenue. Highly recommend them for your operation.
JL
Jill L
12/13/23
Justin Kuzmicki has been great to work…
Justin Kuzmicki has been great to work with at Lightspeed with his communication when I have issues or troubleshooting that needs a little help from Lightspeed whenever the Chat windows are not able to resolve a problem or question I have. 4 stars given only for the fact that if we have an accounting question for our profile I believe Lightspeed accounting team could be more efficient in connecting and communication in a more prompt manner.
RH
Richard Harris
12/12/23
Amazing service
Amazing service. Always solves any issues promptly and quickly. Cheeks up on us periodically to see if we need help or advice. Friendly and professional. A great asset to the team.
MO
Mercy Olson
12/12/23
The Light Speed team has been…amaing to work with!
The Light Speed team has been responsive and helpful as well as supportive! We are a small medical practice in need of a POS system and they were the first and only company I called for information! I highly recommend this company!
SG
Shore Gamers LLC
12/12/23
Kara was beyond helpful!
Kara was beyond helpful in resolving 2 tricky / technical issues I was having. Glad to report that my WisePOS and receipt printer are now fully up and functional! Thanks again!
AJ
Amy Johns
12/11/23
Very knowledgeable and to the point
Very knowledgeable and to the point Felt that he read the details I had submitted and didn't ask questions on details I had already provided, understood my questions straight away and was able to resolve very quickly
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
