9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 201-210 out of 1417
CH
Cathy Harbin
12/13/23
Trust them like old friends
I started using Lightspeed in March 2020. The team has been so great to work with. They reply promptly to questions and needs and work hard to understand my business. The company is full of great people and I trust them like I trust old friends. A special shoutout to Fraser, Brendan, Justin, Jared and Mercedes.
JM
Jody Mead
12/13/23
Shout out to both Lucas and Sophia R at…
Shout out to both Lucas and Sophia R at Lightspeed for their patience in helping me with issue - and oncei chatted to them the issues disappeared! thankyou.
J
Joanne
12/13/23
Jason is the best!
Jason is really helpful and takes time to explain everything in easy to understand terms. Great support, much appreciated.
T
Tom
12/13/23
Lightspeed has been a great help to us…
Lightspeed has been a great help to us in managing our golf course and restaurant. Their customer support is the best CRM support I have ever worked with.
KB
Katelyn Barbieri
12/13/23
Great Communication, Great Applications
The communication with representatives has been very efficient and helpful, especially with Sophie. We also super appreciate all of the features that the Retail X app and Lightspeed have to offer in reference to sales/inventory data. We are still learning how to use the system to its fullest potential, but so far the everything has been very intuitive.
AP
Anita Postma
12/13/23
Jeff O is zeer geduldig en handelt…
Jeff O is zeer geduldig en handelt snel! Dankjewel voor de super support.
T
Tanner
12/13/23
They have been great to work with!
Date of experience: December 14, 2023
HK
Hamza Kagzi
12/13/23
Support was very good and i m very…
Support was very good and i m very happy with the quick solution
JR
Jonathan Rodriguez
12/13/23
Margie was very helpful getting our…
Margie was very helpful getting our ipads and printers back online after an outage in record time.
K
Kelly
12/13/23
Great kassa tool
Date of experience: December 14, 2023
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
