LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

Amazing piece of software

Amazing piece of software. Has made our life so much easier both in terms of in-store and online. We have rebuilt our website with the help of the Lightspeed team in London. The best part is the ongoing support when ever you need it. Problems are dealt with quickly and rectified. The team especially are helpful and being able to work with the same people over and over again make its so much easier and more efficient. I would definitely recommend light speed and we will continue to do so.

A great solution

We have been using Lightspeed since March 2015 - and find it far superior to our last sales system. We have our products, suppliers, customers all on the one platform so it is easy to quote, process orders, invoices and purchase orders to our suppliers all in the one place. Easy to learn because the screen for all the different documents is so similar. With the eCommerce link, orders placed in our online store land into our order screen in-store for processing. Problems are quickly dealt ...

A great solution

We have been using Lightspeed since March 2015 - and find it far superior to our last sales system. We have our products, suppliers, customers all on the one platform so it is easy to quote, process orders, invoices and purchase orders to our suppliers all in the one place. Easy to learn because the screen for all the different documents is so similar. With the eCommerce link, orders placed in our online store land into our order screen in-store for processing. Problems are quickly dealt ...

£0 to more than a £1,000,000 in sales in less than two years...

If you want rapid growth online then Lightspeed is the right company for you. I have a background in IT and have run various business over the years which have used the Lightspeed Onsite solution for point of sale. As with all software, you will have issues sometimes and need support. This was the case in the 7 years we have been using Lightspeed onsite - but in every case, we always had an insanely good level of customer support. Fast forward seven years to 2015 when I was looking to ...

Software to transform your business

Honestly...this piece of software has transformed our business. Moving over from a manual (diary based system with standard electronic till) system, we looked hard at all the options and their capabilities. Lightspeed was competitive on price, well specced, great support and gave us tools to make our business slicker, cleaner and more productive without being overcomplicated and bogging the business down with the system. No I don't get a reduced or free licence for writing this review - we ...

Best E-commerce platform around... excellent customer service.

Lightspeed is in my opinion the best e commerce and POS services available in the market. I initially worked with Lightspeed in the US and the experience was second to none. so when I was asked by my client to assist them with an online e commerce solution, there was no doubt in my mind that they were the best people around at a very reasonable price to the customer. Support team are always helpful and on point as are the account directors. Won't be my last customer running lightspeed.

Perfect turnkey solution for businesses …

Perfect turnkey solution for businesses of all sizes! I recently discovered Lightspeed after arriving at an early stage startup to takeover as COO. The previous solution improvised, heavy, and very expensive - one of my first actions was to dump it in favour of Lightspeed. Lightspeed Retail has been something so functional and reliable that we almost don't even notice it at all. It runs seamlessly on PC/Mac/iOS/Android/etc. from the cloud, everything is hosted server-side, and there ...

Perfect turnkey solution for businesses …

Perfect turnkey solution for businesses of all sizes! I recently discovered Lightspeed after arriving at an early stage startup to takeover as COO. The previous solution improvised, heavy, and very expensive - one of my first actions was to dump it in favour of Lightspeed. Lightspeed Retail has been something so functional and reliable that we almost don't even notice it at all. It runs seamlessly on PC/Mac/iOS/Android/etc. from the cloud, everything is hosted server-side, and there ...

Great Features and Good Service

I installed Lightspeed for a web design client and have to say from both mine and my clients point of view, we are very happy with it. The ability to keep shop and website stock in sync is amazing. The additional marketing features really add to its value, even if we are only beginning to dig into their full benefits. It was my first install, so there was a little bit of a learning curve. Support ranged from brilliant at times, to being a bit slow at other times, due I think to the fact ...

Great Features and Good Service

I installed Lightspeed for a web design client and have to say from both mine and my clients point of view, we are very happy with it. The ability to keep shop and website stock in sync is amazing. The additional marketing features really add to its value, even if we are only beginning to dig into their full benefits. It was my first install, so there was a little bit of a learning curve. Support ranged from brilliant at times, to being a bit slow at other times, due I think to the fact ...