9.1
SpotScore
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $69 / Month
LightSpeed Restaurant Reviews & Ratings
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Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 1341-1350 out of 1417
AA
Arianne Alizio
08/06/17
Bryn's the Best!
Bryn was prompt, thorough, extremely knowledgable and a joy to talk to. Feeling confident about my Lightspeed skills / advanced program functions! Love how easy it was to schedule a session and receive reminders for it.
AA
Arianne Alizio
08/06/17
Bryn's the Best!
Bryn was prompt, thorough, extremely knowledgable and a joy to talk to. Feeling confident about my Lightspeed skills / advanced program functions! Love how easy it was to schedule a session and receive reminders for it.
AS
Albert Simó
08/01/17
Perfect experience
Perfect experience. Now, We are working with the ecommerce.
AS
Albert Simó
08/01/17
Perfect experience
Perfect experience. Now, We are working with the ecommerce.
PG
Peter Gannon
07/09/17
Great system with great support.
Easy to use, very professional system with very few limitations. Superb customer service and support. Not the cheapest, but this is reflected in a well integrated platform, that fits our businesses needs, backed up by excellent support.
A
Alex
07/06/17
LIghtspeed software is very intuitive …
LIghtspeed software is very intuitive app, easy and useful! In one click all the boring accounting is done!
DC
Damien Carey
07/05/17
Excellent omnichannel service
Excellent omnichannel service. Excellent backup support service
MJ
Marius Judickas
07/05/17
Never experience such a high level …
Never experience such a high level customer service. 24/7 service - I have experience dealing with different EPOS companies but this one is miles ahead of any other with their customer support. The system itself is great too. Easy to use, everything is trackable, can be used from any place in the world once you have internet. Took me 1 month to get used to a new system and 2 months to have all stock levels and auto-ordering running smoothly like I would be using it for life.
J
Jim
07/04/17
I would 100% recommend Lightspeed
At first I was unsure about using Lightspeed as our POS software, mainly due to the familiarity that I had with another provider from a previous place of work. However after 4 months of using Lightspeed in our news store I am happy to say that we 100% definitely made the right decision! Lightspeed is super easy to use on a day to day basis, with such an intuitive interface, as well as being very easy to edit in the backdoor side of things should you ever need to quickly add new products or ...
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CO
Claire O'Leary
07/03/17
A great solution
We have been using Lightspeed since March 2015 - and find it far superior to our last sales system. We have our products, suppliers, customers all on the one platform so it is easy to quote, process orders, invoices and purchase orders to our suppliers all in the one place. Easy to learn because the screen for all the different documents is so similar. With the eCommerce link, orders placed in our online store land into our order screen in-store for processing. Problems are quickly dealt ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].