9.1
SpotScore
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
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LightSpeed Restaurant Reviews & Ratings
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Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 1241-1250 out of 1417
LW
Leather Works Plus
08/30/18
Previously had no POS system, LOVE Lightspeed.
Our store did not have any POS system in place before we started using Lightspeed, just a cash register and price stickers. The program is very user friendly, and the support staff are helpful and quick to solve any problems we've had. I like the inventory setup and the various ways that I can adjust the data within the inventory without too much hassle. I also appreciate the way that the e-commerce integration works so seamlessly with the POS system. Setup and design of our website has ...
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PP
Pet Pros Melbourne, FL
08/30/18
A+ Training & Service
We are just beginning the process of switching our point of sale system from Shopkeep to Lightspeed and are very excited to go live with it! Lightspeed has far more robust capabilities, is very user-friendly, and the training & service aspect has been outstanding so far! We look forward to leaving an updated & expanded review after we've begun to truly utilize the program.
RC
Ricardo Cruz Duran
08/30/18
Ms. Christina is AWESOME support, she's the way to go!
Ms. Christina was very helpful she made me realize how good this product is. It literally can do everything that i want it to do. I believe with all the great support that Christina offers i will succeed in my business.
PR
Price Rosson
08/29/18
Bryn was AWESOME!
Bryn was great! She was so clear and helpful in organizing my scattered thoughts! She was patient and kind. Great person for your light speed team!
JS
John Smith
08/29/18
No gift cards after two years of promises
No gift cards. They said two years ago when we started with them that they were working on it and it would be available "soon". Two years later nothing. Every couple months they are still "working on it". Who doesnt offer the ability to sell gift cards online? We have lost a lot of sales because of this. If you call them right now they will say something like "this year" or "hopefully soon". They just want your money and are willing to string you along. Lightspeed employs more people ...
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K
Kayla
08/28/18
Excellent - highly recommend
We have a bike shop and love how easily lightspeed is able to integrate with all of our suppliers. So simple to use and easy to train our employees on. Highly recommend!!
RM
Roger Mazzeo
08/24/18
Excellent customer service
Excellent customer service! The system has a few minor kinks to work out but all and all a very reliable operating system. Keep up the good work! Roger from Mazzeo Boutique
RM
Roger Mazzeo
08/24/18
Excellent customer service
Excellent customer service! The system has a few minor kinks to work out but all and all a very reliable operating system. Keep up the good work! Roger from Mazzeo Boutique
GM
Greg Makin
08/22/18
thank you guys for everything friendly…
thank you guys for everything friendly staff the best pos system would recommend all business owners
AG
Alltheright George
08/21/18
Amazing
Amazing! Great at explaining and showing how to use. Would definitely recommend and request her to help me again!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].