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9.1

SpotScore

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

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Starts from $69 / Month

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Are you using LightSpeed Restaurant?

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terrible

(267)

Spotsaas Editor’s POV

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with a clear interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 1231-1240 out of 1417

GN

greg neate

09/24/18

5 out of 5

Works great!

We use Lightspeed in conjunction with our golf software chronogolf. The software runs smooth and provides more than enough control and reporting for us.

GN

greg neate

09/24/18

5 out of 5

Works great!

We use Lightspeed in conjunction with our golf software chronogolf. The software runs smooth and provides more than enough control and reporting for us.

AR

Anonymous Reviewer

09/24/18

5 out of 5

Lightspeed is the future of Restaurant POS

PROS: Easy to use simple and intuitive interface. Amazing customer support CONS: Can be a bit laggy at times if internet connection is not strong

RL

Roy Lowery

09/22/18

5 out of 5

POS-Lightspeed

Excellent Training. Friendly, knowledgeable staff

RL

Roy Lowery

09/22/18

5 out of 5

POS-Lightspeed

Excellent Training. Friendly, knowledgeable staff

AU

Anonymous User

09/21/18

4.5 out of 5

"Lightspeed is the future of Restaurant POS"

What do you like best about Lightspeed Restaurant? Ease of use with a simple and intuitive user interface Amazing customer support that offers timely responses to all queries and issues. What do you dislike about Lightspeed Restaurant? Can be a bit laggy if you have an unstable internet connection Requires a constant internet connection. Recommendations to others considering Lightspeed Restaurant: Lightspeed is easy to implement and understand for your staff. One of the great features is ...

Read more

AU

Anas Uddin

09/20/18

5 out of 5

We just started using Lightspeed

We just started using Lightspeed, excellent product and very good sales and customer support. So far it has been a breeze getting everything up and running. And it is great that we can access reports and make any changes from anywhere on any device.

AU

Anas Uddin

09/20/18

5 out of 5

We just started using Lightspeed

We just started using Lightspeed, excellent product and very good sales and customer support. So far it has been a breeze getting everything up and running. And it is great that we can access reports and make any changes from anywhere on any device.

G

Gordon

08/30/18

5 out of 5

Most Important Tool

Having a program for small business that can keep track of everything as far as reporting, inventory, managing staff, appointments, and much more is the most important tool any business owner can ask for. Been a customer for 5 years now and will keep being one as long as they're around.

EG

Eric Goldberg

08/30/18

5 out of 5

We previously used an in house system…

We previously used an in house system that was custom designed for our store, but it was starting to show its age. We then looked for different alternatives and tested several options. Lightspeed stood out in terms of its flexibility and user friendliness. We are extremely satisfied with our choice and would recommend Lightspeed to anyone looking for an all encompasing POS.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].