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9.1

Spot Score

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

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Starts from $69/Month

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terible

(267)

Expert's Review

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with an intuitive interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 1231-1240 out of 1417

AR

Anonymous Reviewer

09/24/18

5 out of 5

Lightspeed is the future of Restaurant POS

PROS: Easy to use simple and intuitive interface. Amazing customer support CONS: Can be a bit laggy at times if internet connection is not strong

AR

Anonymous Reviewer

09/24/18

5 out of 5

Lightspeed is the future of Restaurant POS

PROS: Easy to use simple and intuitive interface. Amazing customer support CONS: Can be a bit laggy at times if internet connection is not strong

GN

greg neate

09/24/18

5 out of 5

Works great!

We use Lightspeed in conjunction with our golf software chronogolf. The software runs smooth and provides more than enough control and reporting for us.

RL

Roy Lowery

09/22/18

5 out of 5

POS-Lightspeed

Excellent Training. Friendly, knowledgeable staff

RL

Roy Lowery

09/22/18

5 out of 5

POS-Lightspeed

Excellent Training. Friendly, knowledgeable staff

AU

Anonymous User

09/21/18

4.5 out of 5

"Lightspeed is the future of Restaurant POS"

What do you like best about Lightspeed Restaurant? Ease of use with a simple and intuitive user interface Amazing customer support that offers timely responses to all queries and issues. What do you dislike about Lightspeed Restaurant? Can be a bit laggy if you have an unstable internet connection Requires a constant internet connection. Recommendations to others considering Lightspeed Restaurant: Lightspeed is easy to implement and understand for your staff. One of the great features is ...

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AU

Anas Uddin

09/20/18

5 out of 5

We just started using Lightspeed

We just started using Lightspeed, excellent product and very good sales and customer support. So far it has been a breeze getting everything up and running. And it is great that we can access reports and make any changes from anywhere on any device.

AU

Anas Uddin

09/20/18

5 out of 5

We just started using Lightspeed

We just started using Lightspeed, excellent product and very good sales and customer support. So far it has been a breeze getting everything up and running. And it is great that we can access reports and make any changes from anywhere on any device.

G

Gordon

08/30/18

5 out of 5

Most Important Tool

Having a program for small business that can keep track of everything as far as reporting, inventory, managing staff, appointments, and much more is the most important tool any business owner can ask for. Been a customer for 5 years now and will keep being one as long as they're around.

LW

Leather Works Plus

08/30/18

5 out of 5

Previously had no POS system, LOVE Lightspeed.

Our store did not have any POS system in place before we started using Lightspeed, just a cash register and price stickers. The program is very user friendly, and the support staff are helpful and quick to solve any problems we've had. I like the inventory setup and the various ways that I can adjust the data within the inventory without too much hassle. I also appreciate the way that the e-commerce integration works so seamlessly with the POS system. Setup and design of our website has ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].