9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 1221-1230 out of 1417
RJ
Richard Joly
09/29/18
Best POS ever!
I have been using Lightspeed for years now and its usefulness still amazes me. I have two desktop Retails, one with eCommerce and it's a joy to see them work together. One inventory for Online and Brick & mortar store is easy to manage and saves time. This is my third and final POS system. Great product with the BEST customer service ever!
RJ
Richard Joly
09/29/18
Best POS ever!
I have been using Lightspeed for years now and its usefulness still amazes me. I have two desktop Retails, one with eCommerce and it's a joy to see them work together. One inventory for Online and Brick & mortar store is easy to manage and saves time. This is my third and final POS system. Great product with the BEST customer service ever!
CW
Carolyn Wall
09/29/18
No negative QTY is a deal breaker
No negative QTY is a deal breaker. In an ideal world we shouldn't have negative inventory, in reality it happens. People make mistakes, customers ask to buy product before we've completed receiving etc. Allowing negative QTY is critical to our small business. This missing functionality will result in us moving to another application as soon as our contract is up.
MD
Marina Dubois
09/26/18
Marina Dubois - Inédit du Nord
Since I use Lightspeed I find that my inventory management between my site and my shop is easier. For accounting it also saves a lot of time because the reports are detailed. I highly recommend Lightspeed to start-ups that have shops.
KA
Katie and Jane
09/26/18
Would 100% recommend.
We've used Lightspeed since we launched our food business from a food truck in 2014. We have now expanded to two restaurants and continue to be very pleased with the system and features it provides. The in-person support has always been fantastic too. Would 100% recommend.
GG
Gareth Griffiths
09/26/18
I run a Retail Shop and have…
I run a Retail Shop and have been with Lightspeed for just under 3 years, Lightspeed have always helped me with being helpful and flexible and when the business went through a tough time financially they gave me breathing space. Alex in sales has always gone above and beyond and done all he can to resolve my user errors and help when needed. There are offerings from other companies but they fall short on what Lightspeed do, the system provides you with so much that your struggle to use it ...
Read more
GG
Gareth Griffiths
09/26/18
I run a Retail Shop and have…
I run a Retail Shop and have been with Lightspeed for just under 3 years, Lightspeed have always helped me with being helpful and flexible and when the business went through a tough time financially they gave me breathing space. Alex in sales has always gone above and beyond and done all he can to resolve my user errors and help when needed. There are offerings from other companies but they fall short on what Lightspeed do, the system provides you with so much that your struggle to use it ...
Read more
KA
Katie and Jane
09/26/18
Would 100% recommend.
We've used Lightspeed since we launched our food business from a food truck in 2014. We have now expanded to two restaurants and continue to be very pleased with the system and features it provides. The in-person support has always been fantastic too. Would 100% recommend.
MD
Marina Dubois
09/26/18
Marina Dubois - Inédit du Nord
Since I use Lightspeed I find that my inventory management between my site and my shop is easier. For accounting it also saves a lot of time because the reports are detailed. I highly recommend Lightspeed to start-ups that have shops.
AR
Anonymous Reviewer
09/24/18
Lightspeed is the future of Restaurant POS
PROS: Easy to use simple and intuitive interface. Amazing customer support CONS: Can be a bit laggy at times if internet connection is not strong
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
