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9.1

Spot Score

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

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Starts from $69/Month

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terible

(267)

Expert's Review

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with an intuitive interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 1211-1220 out of 1417

FF

Foggy Frog

10/28/18

5 out of 5

Great POS System Many Features

Great POS System price certainly reflects the amount of options and features it has. Highly recommended, many hardware option to go along with it.

CB

Cory Bultman

10/21/18

5 out of 5

Lightspeed has been great to work with

Lightspeed has been great to work with, helping with the transition to their software.

AB

Audree Berg

10/21/18

5 out of 5

Great POS for my Retail Store

Great POS for my Retail Store. Have used another POS system in the past and Lightspeed is far superior.

JL

Jen Lehman DeLand

10/18/18

5 out of 5

The organization we now have is great…

The organization we now have is great due to inventory tracking and reporting features The tech support has been extremely helpful in our first few months getting running.

LH

Lee Hiers

10/09/18

5 out of 5

Excellent Training Opportunities

We are early in the conversion process, but I have been extremely satisfied with the emphasis Lightspeed is placing on training and getting us ready to go live - everyone we have worked with so far has been very helpful, and completely familiar with their product and all the ways it can be utilized to best serve our specific needs.

OR

Orange Rouge

10/02/18

5 out of 5

A bless!

In one of the hardest business to make it happen, Lighspeed for us is a bless!

OR

Orange Rouge

10/02/18

5 out of 5

A bless!

In one of the hardest business to make it happen, Lighspeed for us is a bless!

AU

Anonymous User

10/02/18

4.5 out of 5

"We use Lightspeed at our restaurant, and it's a great way to take control of the floor."

What do you like best about Lightspeed Restaurant? As a hostess at a restaurant, this is a great way for me to take control of the floor. It allows me to see which tables have been sat, which tables have checked out, which tables are open for seating, etc. My job is all about communication with the servers and about the flow of the restaurant. Lightspeed is a great tool to eliminate any confusion and make sure everything runs smoothly. What do you dislike about Lightspeed Restaurant? So ...

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MG

Michael Gallagher

09/30/18

5 out of 5

Lightspeed has to be the best POS…

Lightspeed has to be the best POS system available. We interviewed and researched 15 different companies for our new system here at The Good Feet Store, and Lightspeed was the best in every category. Their customer service and tech help are top notch, installation and integration was a breeze, and the price is a great value.

MG

Michael Gallagher

09/30/18

5 out of 5

Lightspeed has to be the best POS…

Lightspeed has to be the best POS system available. We interviewed and researched 15 different companies for our new system here at The Good Feet Store, and Lightspeed was the best in every category. Their customer service and tech help are top notch, installation and integration was a breeze, and the price is a great value.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].