LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

"Troubleshooting Manual CC Transactions"

What do you like best about Lightspeed Restaurant? It is very user friendly. Compared to other Point of Sale operating systems, this one can do things others can't. What do you dislike about Lightspeed Restaurant? Need to learn more about all the features that it has to offer. I was given a limited amount of time before we had to go live with the product. Still learning through trial and error. Recommendations to others considering Lightspeed Restaurant: This is the way of the future. Get ...

They are finally launching a loyalty…

They are finally launching a loyalty program feature on lightspeed ecom. As expected it's behind a paywall. Lightspeed has lots of apps integrated so you can spend many times more than what you expected/were made to believe. Every business needs a shady partner that's only interested in your money.

#1 upgrade we have made for our business.

Lightspeed makes our business more profitable and easier to manage. The setup is easy and there are no add-ons. Every aspect of our business communicates with each other seamlessly. Inventory management is controlled, profit is easier to track, and it frees up time for day to day operations. Support is excellent and does not cost anything additional in time, or dollars. They are friendly and prompt to aid in our success.

We have been using Lightspeed at our small cafe

We have been using Lightspeed at our small cafe and it has made things so much easier. The software is really easy to use and it helps keep the customer orders straight. I would highly recommend this program to anyone!

Shockingly Satisfied

PROS: Shockingly satisfied by this POS. I manage a restaurant called Eclipse Chocolate, and I was uncertain that Lightspeed would be able to meet all of our needs. We’re a full service dining concept with brunch and dinner daily, a cafe, a bakery, an event space, a confectioner, and a wholesaler; we needed a POS that would be intuitive and adaptable to a very dynamic menu, and usable by professional servers, as well as kitchen and production staff. We got it! The customer service is ...

"Shockingly Satisfied"

What do you like best about Lightspeed Restaurant? I manage a restaurant called Eclipse Chocolate, and I was uncertain that Lightspeed would be able to meet all of our needs. We're a full service dining concept with brunch and dinner daily, a cafe, a bakery, an event space, a confectioner, and a wholesaler; we needed a POS that would be intuitive and adaptable to a very dynamic menu, and usable by professional servers, as well as kitchen and production staff. We got it! The customer service ...

"Amazing team!"

What do you like best about Lightspeed Restaurant? Seems like every employee is on the same page : great service with a friendly touch! What do you dislike about Lightspeed Restaurant? Just an idea : maybe there could be a person designated to visit each new customer, let`s say one week after opening, just to make sure the customer understands everything this software has to offer. I`m sure they would show many little tricks and bring them to the next level. What problems is Lightspeed ...

"Cost effective POS"

What do you like best about Lightspeed Restaurant? Reliable and cost effective POS for restaurants. Very user friendly interface allows quick and efficient training of new staff being trained on cash responsibilities. What do you dislike about Lightspeed Restaurant? Updates can take a few minutes to load but never anything serious. As long as you stay on top of updates there are no real problems What problems is Lightspeed Restaurant solving and how is that benefiting you? Easy to keep ...

User Firendly!

Lightspeed is very user friendly backed by great support! Any problems we have encountered have been resolved with future updates.

Excellent Versatile Point of Sale Solution

After our first two years in business, we switched to Lightspeed Retail as our point of sale solution. Now, as we approach our fourth year in business, we couldn't be happier with the decision. Lightspeed Retail has really helped reshape the way we do business and how we interact with our customers. Our shoppe does a lot of pre-order and special orders. With our previous POS solution, this was a tedious, error-prone process. With Lightspeed, we can add out-of-stock or new items to a ...