9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 1181-1190 out of 1417
JV
Jason Valentine
03/06/19
Saint Louis Tactical, LLC.
We are so glad we found Lightspeed. They make retail and online retail affordable and easy. Their staff is always very helpful and easily accessible when help is needed. They offer many integrations and one of our favorites is the POS system for retail sales. There are so many great qualities to this program. Everything is very easy to use, easy to set up, and very user-friendly.
AC
Abbie Cates
03/05/19
I love Lightspeed!
I love Lightspeed! If you run a business, investing in this service is very much advised. The customer service is like none I have experienced; from the onboarding process through those oh-my-goodness moments when you need help right away through their customer service check-ins, every time shines. They follow up to each inquiry with an email documenting your conversation (this means you don’t have to remember it all, you can go look at the email again!), they are always friendly and don’t ...
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AC
Abbie Cates
03/05/19
I love Lightspeed!
I love Lightspeed! If you run a business, investing in this service is very much advised. The customer service is like none I have experienced; from the onboarding process through those oh-my-goodness moments when you need help right away through their customer service check-ins, every time shines. They follow up to each inquiry with an email documenting your conversation (this means you don’t have to remember it all, you can go look at the email again!), they are always friendly and don’t ...
Read more
CV
Charles-Alexandre Vennat
01/30/19
great product
Just installed Lightspeed at the Montreal Racket Club and can’t believe how simple to use and install it is. Would definitely recommend!
LS
Len Sidorsky
01/30/19
Quick and easy to setup
Quick and easy to setup, and the support has been great.
KH
Kim Honeycutt
01/29/19
Loving Lightspeed!
Loving Lightspeed! We've got a seasonal business that we have run for over 30 years. After trying out several different POS systems, Lightspeed has been fantastic. Their product is great and their customer service has been excellent. We're sticking with Lightspeed!
TN
Traci Nundahl Elvir
01/28/19
Bryn was very helpful
Bryn was very helpful, kind and knowledgable. Thank you for making onboarding easy! :)
JS
Jimmy S
01/23/19
"A.M.A.Z.I.N.G"
What do you like best about Lightspeed Restaurant? The software is easy to use. 24/7 service support! The installation was really fast and easy Good quality! What do you dislike about Lightspeed Restaurant? Nothing. What problems is Lightspeed Restaurant solving and how is that benefiting you? Giving the receipt faster. It’s easier to find the items! I can look how many items left in the inventory
JS
Jimmy Stefanatos
01/22/19
Customer service to the installation…fantastic
Customer service to the installation they are so qualified! I had an old pos for the restaurant and since I’ve started using lightspeed pos i couldn’t be happier !
S
SMo
01/22/19
Just when I thought that Lightspeed is…
Just when I thought that Lightspeed is the best they upped the game and customized our system for my multiple locations. I'm telling you these guys are legit! Customer Service is 5star (you always have the bad ones) the system is super easy to navigate through and easy to learn. I'm excited to grow with lightspeed. Thank you all! Keep up the hard work! Alicia YOU'RE A STAR! I appreciate you!
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