9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 1171-1180 out of 1417
RG
Raphael Guillemin
03/17/19
Amazing POS and team
Having worked in the industry for 8 years, i have experienced different POS's systems. LightSpeed really offers a easy to use and user friendly platform, which makes working in high paced environments efficient. Also there customer service is really responsive, which is very useful in the restaurant industry. Strongly recommend.
VH
vicki honeyman
03/12/19
I started with Lightspeed Onsite
I started with Lightspeed Onsite, which I thought was OK, though somewhat clunky, until I switched to Lightspeed Onsite for Retail. I love this cloud version of L/S! Once I got the swing of things I've found it easy to use. When I have issues, tech support sets me straight. The business has grown considerably since I first launched with L/S, so their support people are very busy. I usually opt for a call back rather than wait on hold. I feel like the tech support people are my ...
Read more
VH
vicki honeyman
03/12/19
I started with Lightspeed Onsite
I started with Lightspeed Onsite, which I thought was OK, though somewhat clunky, until I switched to Lightspeed Onsite for Retail. I love this cloud version of L/S! Once I got the swing of things I've found it easy to use. When I have issues, tech support sets me straight. The business has grown considerably since I first launched with L/S, so their support people are very busy. I usually opt for a call back rather than wait on hold. I feel like the tech support people are my ...
Read more
HM
Heather Mohorn
03/11/19
Great for multiple locations
I have been using Lightspeed Retail for almost 5 years. I am very happy with it. New employees often tell me that it's much easier to learn than other systems. I started with one location, then added eCom about 2 years later, and then added a 2nd physical location after another year. Lightspeed makes it easy to manage multiple locations. I work from home a lot, and I like that I can run reports from anywhere. It's nice to check sales on my phone to see how things are going! I don't need to ...
Read more
CI
Contact Isaac Mayer Fine Jewelry Team
03/11/19
LightSpeed has changed my life
LightSpeed has changed my life! My company has been so organized since I started using Lightspeeds platform. I recommend it to everyone!
HM
Heather Mohorn
03/11/19
Great for multiple locations
I have been using Lightspeed Retail for almost 5 years. I am very happy with it. New employees often tell me that it's much easier to learn than other systems. I started with one location, then added eCom about 2 years later, and then added a 2nd physical location after another year. Lightspeed makes it easy to manage multiple locations. I work from home a lot, and I like that I can run reports from anywhere. It's nice to check sales on my phone to see how things are going! I don't need to ...
Read more
CI
Contact Isaac Mayer Fine Jewelry Team
03/11/19
LightSpeed has changed my life
LightSpeed has changed my life! My company has been so organized since I started using Lightspeeds platform. I recommend it to everyone!
AP
Ariane P
03/07/19
"Excellent service clientèle "
What do you like best about Lightspeed Restaurant? Le logiciel est très facile à utilisé. Et le service à la clientèle est très efficace What do you dislike about Lightspeed Restaurant? Nous avons eu de la difficulté à adapté la plateforme pour un Spa, mais avec le temps nous avons trouvé les bons ajustements. What problems is Lightspeed Restaurant solving and how is that benefiting you? Plusieurs employés avec beaucoup de clients en même temps.
AP
Ariane P
03/07/19
"Excellent service clientèle "
What do you like best about Lightspeed Restaurant? Le logiciel est très facile à utilisé. Et le service à la clientèle est très efficace What do you dislike about Lightspeed Restaurant? Nous avons eu de la difficulté à adapté la plateforme pour un Spa, mais avec le temps nous avons trouvé les bons ajustements. What problems is Lightspeed Restaurant solving and how is that benefiting you? Plusieurs employés avec beaucoup de clients en même temps.
JV
Jason Valentine
03/06/19
Saint Louis Tactical, LLC.
We are so glad we found Lightspeed. They make retail and online retail affordable and easy. Their staff is always very helpful and easily accessible when help is needed. They offer many integrations and one of our favorites is the POS system for retail sales. There are so many great qualities to this program. Everything is very easy to use, easy to set up, and very user-friendly.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
