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9.1

Spot Score

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

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Starts from $69/Month

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terible

(267)

Expert's Review

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with an intuitive interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 1161-1170 out of 1417

AK

Assad Khan

03/22/19

5 out of 5

How Lightspeed can help your business grow

I signed up with Lightspeed back in Nov 2016 and I have never looked back. Lightspeed's POS system gives you several advantages over it's competitors and your regular manual entry cash register. They are accuracy and analysis. With Lightspeed each and every order is entered with 100% accuracy, so you don't have to worry about wrong items or amounts being entered. And with their integrated system you can manage your inventory, and analyze your sales patterns. All because Lightspeed gives ...

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FB

Fringe Boutique

03/22/19

5 out of 5

Always Improving & Adding New Features

I've been using Lightspeed Retail for my brick and mortar boutique, Fringe, for over three years now, and am loving it! Their inventory management options are robust and just what I need for a boutique. I love that Lightspeed just keeps growing and evolving to meet the needs of it's customers, and I have recently been in their BETA group for trying out their new integrated Lightspeed Payments. It's great to have the option to run payments directly with my POS system. I have also recently ...

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RH

rakeem hopkins

03/20/19

5 out of 5

Since I switched over to light speed

Since I switched over to light speed, my business inventory has been running smooth.

JD

JBs diner

03/20/19

5 out of 5

Lightspeed ROCKS

This system is very very easy, user friendly and it really works. 5 stars for customer service as well.

JD

JBs diner

03/20/19

5 out of 5

Lightspeed ROCKS

This system is very very easy, user friendly and it really works. 5 stars for customer service as well.

IG

Ian Gauthier

03/19/19

5 out of 5

Lightspeed has everything we need in…

Lightspeed has everything we need in our POS system. The wide variety of data that we are able to collect in the report module allows us make the right decisions to keep our business moving forward. No more guessing which brands or styles we think are working in our retail location. Also the ease of implementation to create our e-commerce store was stress free with the help of their support staff.

IG

Ian Gauthier

03/19/19

5 out of 5

Lightspeed has everything we need in…

Lightspeed has everything we need in our POS system. The wide variety of data that we are able to collect in the report module allows us make the right decisions to keep our business moving forward. No more guessing which brands or styles we think are working in our retail location. Also the ease of implementation to create our e-commerce store was stress free with the help of their support staff.

RG

Raphael G

03/18/19

5 out of 5

"LIGHTSPEED to the rescue"

What do you like best about Lightspeed Restaurant? Ease of use Excellent customer service response time Multiple restaurant interfaces to help distinguish clients What do you dislike about Lightspeed Restaurant? Reporting, but is being worked on by the Lightspeed team Recommendations to others considering Lightspeed Restaurant: If you're looking for a system that will allow you to conduct your business and not have to worry about your POS system, Lightspeed is for you. The platform offers a ...

Read more

RG

Raphael G

03/18/19

5 out of 5

"LIGHTSPEED to the rescue"

What do you like best about Lightspeed Restaurant? Ease of use Excellent customer service response time Multiple restaurant interfaces to help distinguish clients What do you dislike about Lightspeed Restaurant? Reporting, but is being worked on by the Lightspeed team Recommendations to others considering Lightspeed Restaurant: If you're looking for a system that will allow you to conduct your business and not have to worry about your POS system, Lightspeed is for you. The platform offers a ...

Read more

RG

Raphael Guillemin

03/17/19

5 out of 5

Amazing POS and team

Having worked in the industry for 8 years, i have experienced different POS's systems. LightSpeed really offers a easy to use and user friendly platform, which makes working in high paced environments efficient. Also there customer service is really responsive, which is very useful in the restaurant industry. Strongly recommend.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].