9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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A
alien
04/09/19
excellent service
Date of experience: April 10, 2019
VC
Valarie Collup
04/02/19
This is our first POS experience and it…
This is our first POS experience and it has been a very positive one. I am on the downhill side of 50 and had no trouble getting used to using the system. We are using it for inventory control, customer service and reports and find that it is serving us well. We are a nursery, greenhouse and tree farm and landscaping company. I have found ways to make our unique business work with this system. Compared to other systems I researched, the price is awesome.
CL
Carla LaBrosse
04/01/19
Above and beyond
Great above and beyond service with Emma and Evan today. Thank you for your stellar customer service!
EB
Ellen Barton
03/29/19
Great support, User friendly
I have been using Lightspeed for almost 2 years in my brick and mortar boutique. I have been impressed with the availability of support and the responsiveness of their team. I find the POS easy to use on the front end, and now that we have integrated credit card processing and a loyalty program, it’s even better. On the e commerce side, I have found it pretty simple to maintain our website myself. I appreciate the trainings on Facebook live, and was able to follow them step by step to link ...
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TS
Truly Spoken Cycles
03/28/19
We've been using Lightspeed at our…
We've been using Lightspeed at our bicycle shop for a little over 7 years. It's ease of use and the myriad features specific to our business needs make everything from scheduling repair service, inventory control and sales easy and seamless. Thanks!
JB
Julie Burczyk
03/28/19
We recently switched to Lightspeed from…
We recently switched to Lightspeed from a different POS, and I can't say enough great things. They helped us seamlessly switch during December so we would be fully operational at the beginning of the new year. Any time I reach out to Customer Support, the service is wonderful, and my questions are fully answered during my call. They go over and beyond to ensure my satisfaction each and every time. We have almost 9,000 different products, and I wish we would have gone with Lightspeed two ...
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SD
Samantha Damiens
03/25/19
Lightspeed is a great POS for restaurant
Lightspeed is a great POS for our new business Premier Joueur. Really useful, modern and attractive to learn for our staff. It helps us taking care of our sales. Its really easy to change the items of our menu, to program our promotions and to keep an outgoing eye on our sales durant an evening, a week or a month.
AC
Amie Coady
03/25/19
This system is so easy to use
This system is so easy to use. The support team is amazing. Ready to help with the smallest detail 24 hours a day!
PS
Pascal Salzman
03/25/19
Have been using lightspeed in my…
Have been using lightspeed in my restaurant for about 4 years now, haven’t had any significant issues. Interface is customizable and user friendly which allows us to train new staff efficiently and take a high volume of orders in an efficient manner.
JS
Jeanette Schmitz
03/24/19
Very professional
Very professional! The only choice for purchasing a POS system. The only company I would recommend.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
