LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

We’ve been using Lightspeed for four…

We’ve been using Lightspeed for four years. The reporting features could use some work, but we are happy with the system. If we have a problem, support is always there to answer our questions.

We’ve been using Lightspeed for four…

We’ve been using Lightspeed for four years. The reporting features could use some work, but we are happy with the system. If we have a problem, support is always there to answer our questions.

Perfect solution for our needs!

While I cannot speak to the effectiveness of Lightspeed for large scale or multiple location businesses I can say that for my small campus bookstore Lightspeed is perfect! I haven't even scratched the surface of all it can do and I'm pleased already. Great inventory management, reporting, and record keeping for what my needs are. Being able to create special orders, purchase orders, vendor returns, daily reports, etc. is all so simple and intuitive. Having read some of the negative reviews ...

Easy Peezy!!

Easy and affordable. I began my lightspeed journey 3 years ago. I was given a 4 week time frame to open a complete brick and mortar store. The last thing I needed was a complex POS system to learn. I called and they delivered. Very effective and super to navigate. I love the fact it is cloud based which means all I needed was a internet connection and I was ready to roll. I called and they delivered. I would highly recommend. Janet Fritz Winner's Circle Spirit Shop Frankfort KY

Lightspeed Customer Success Team

We started our electronic storefront about 4 years ago with Lightspeed Webstore. About 2 years ago Lightspeed merged with a "true" e-commerce package and we began the process of moving our thousands of SKUs over to the Lightspeed eCom platform. Since I am the only IT person on staff who also wears many hats, it took a long time to upgrade. Also not having an e-commerce/marketing background I hit a roadblock when attempting to launch our now updated ecomm presence. Jordan and the Lightspeed ...

""LightSpeed Review""

What do you like best about Lightspeed Restaurant? Simplicity of set up and client compactness stock administration interface, client bolster times/reaction, credit account the board, singular log-ins for staff for execution following and superb announcing. Solid and financially savvy POS for cafés. It permits fast and effective preparing of new staff on money obligations. Lightspeed is an incredible apparatus to wipe out any perplexity and ensure everything runs easily. What do you dislike ...

Best business decision we've ever made

We switched to Lightspeed for our music retail store about 4 years ago and its been the best business decision we've ever made. We were using an outdated POS that was extremely limited and unable to work the way we needed it. Now, with Lightspeed Retail and eCom, our inventory is all synced to give us a great website, inventory is synced with Reverb and eBay, work tickets and Purchase orders have never been easier, and our customers are happier! Highly recommend to any retailer out there. ...

The Lightspeed staff support and…

The Lightspeed staff support and service is excellent. Lightspeed ensured that I had the right set of products, both software and hardware and followed up with me during the entire process to ensure I was successful in my transition from another POS product. I highly recommend Lightspeed to anyone looking for a POS solution and an eCommerce solution.

Easy and In Depth!

I’ve used many point of sale systems in the past but almost none have managed to make both sales and inventory easy to use and integrate them so well. Beyond that it makes tracking numbers very easy; I can see what items are selling well and which aren’t and even check my day to day to see if I’m improving. All that and any questions I have had has been answered super quickly by their outstanding customer service. I would recommend Lightspeed to anyone looking to bring their business into ...

Recommended

I've been very pleased with Lightspeed's capabilities, accessibility & overall functionality. We've been with Lightspeed going on two years now and remain content with our decision. My main complaint is the price, but after closely reviewing several other options when shopping for a POS system it was clear that you get what you pay for in this realm. Do be prepared to be patient getting customer support once you're a customer - there's always a wait, but once you reach someone, they have ...