LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

The software was very easy to use and…

Extremely user-friendly and setup was a breeze! Our company has used several POS software systems and this transition to LightSpeed was the easiest by a long shot.

Lightspeed has been a dream software as…

Lightspeed has been a dream software as a POS for my business. Another business recommended Lightspeed to me, and I am so happy I use their system now!

Happy Bike Shop Owner

My name is Justin Rinehart and I own and operate Nicollet Bike Shop in Mankato MN. We love using Lightspeed. It is very reliable and love the cloud based flexibility. I'd highly recommend their P.O.S system for any retailer.

My business has been using LS as a POS…

My business has been using LS as a POS for many years. We have been very happy with it! It is easy to use and has helped us tremendously with inventory optimization! We have integrated Mailchimp, Thirdshelf and other programs, all without any issues. The helpdesk has been great. Whenever we had a small question or issue, we received quick, friendly and efficient help! We also have switched to Ecom to sell our goods only. Finally we have our inventory in one place. Couldn't be more happy!

I am not a computer expert

I am not a computer expert, but found the help I received when needed, along with the videos were brilliant. The people are great to get on with & very helpful. Once I learnt how to use the system I found it brilliant. I can not speak highly enough of this system & the people who help you use it. Thankyou Lightspeed Janet Watts Mister Edz Saddlery-Gifts-Clothing Bordertown SA

Pros

Pros: The user interface was my first draw to Lightspeed. Ease of use and mostly easy workflows pulled me in. We also like the numerous integrated add ons available. The multi-store feature works well. Cons: It did not believe in negative numbers but that is changing. We do not like that custom fields don't save the same way as other standard fields.

Changed our business for the better

Lightspeed has really helped our business, from the easy inventory adding/transfering, to the amount of reports that can be pulled. They even have a time keeping record for employees!

Lightspeed is on a whole new level.

This product is used for restaurant and retail between the hotel and cafe I work for and the ease of use between the two is like no other product of it's kind on the market. From the tech support to user friendly applications, Lightspeed has brought the POS industry to a new level.

"Great Product"

What do you like best about Lightspeed Restaurant? Well designed UX and UI, very easy to use, great support. What do you dislike about Lightspeed Restaurant? Reporting could be deeper, easier to access and visualize What problems is Lightspeed Restaurant solving and how is that benefiting you? It isn’t a problem solving tool per se but it certainly makes our service quicker.

"Great Product"

What do you like best about Lightspeed Restaurant? Well designed UX and UI, very easy to use, great support. What do you dislike about Lightspeed Restaurant? Reporting could be deeper, easier to access and visualize What problems is Lightspeed Restaurant solving and how is that benefiting you? It isn’t a problem solving tool per se but it certainly makes our service quicker.