9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 1091-1100 out of 1417
MM
Mullum Mac
09/30/19
We migrated from Lightspeed Onsite to…
We migrated from Lightspeed Onsite to Lightspeed retail nearly a year ago now, and the move has been fantastic. I did a LOT of research before the move to ensure we could take our Onsite Data over. Actually turned out there was some Workorder data that wouldn't migrate, but the upside to move to retail outweighed this by a long way. (As as work around, we simply left LightSpeed Onsite running side by side to Retail, and refer back only occasionally to Onsite. Isn't as big a deal as I ...
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NM
Nick McCafferty
09/25/19
LightSpeed Success
Barrie Pool and Patio has been a user of Lightspeed for multiple years now. We have found this system extremely reliable, efficient, user-friendly and most importantly the support from the company itself is there when you need it. The system is straight forward and I would highly recommend for people who are just starting up a business or even have an existing business.This system is also very easy to teach new hires. It is quite self explanatory.
NM
Nick McCafferty
09/25/19
LightSpeed Success
Barrie Pool and Patio has been a user of Lightspeed for multiple years now. We have found this system extremely reliable, efficient, user-friendly and most importantly the support from the company itself is there when you need it. The system is straight forward and I would highly recommend for people who are just starting up a business or even have an existing business.This system is also very easy to teach new hires. It is quite self explanatory.
PD
Peter D
09/19/19
"Great support and always improving"
What do you like best about Lightspeed Restaurant? User friendly for my staff of nearly 100. Easy to navigate, always coming up with updates and advancing/growing software. great customer support What do you dislike about Lightspeed Restaurant? It was a bit glitchy when we first got the software, but support was on top of it and was constantly coming out with bug fixes and updates. What problems is Lightspeed Restaurant solving and how is that benefiting you? Lightspeed has helped workflow ...
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PD
Peter D
09/19/19
"Great support and always improving"
What do you like best about Lightspeed Restaurant? User friendly for my staff of nearly 100. Easy to navigate, always coming up with updates and advancing/growing software. great customer support What do you dislike about Lightspeed Restaurant? It was a bit glitchy when we first got the software, but support was on top of it and was constantly coming out with bug fixes and updates. What problems is Lightspeed Restaurant solving and how is that benefiting you? Lightspeed has helped workflow ...
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J
John
09/18/19
DO NOT TRUST LIGHTSPEED
DO NOT TRUST LIGHTSPEED! I can NOT stress that enough! Buyer beware! After shopping around for a while, I found Lightspeed and really liked the look of their system. They look like a solid POS, they manage employees and PO's, they even have a solid inventory management system. The main and only concern I had was that it would not integrate with our eCommerce platform MIVA. The Lightspeed sales rep I spoke with several times believed it connected to our e-commerce platform. To finalize the ...
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SS
Sole Shoes
09/17/19
User friendly and works seamlessly with…
User friendly and works seamlessly with eCom in keeping inventory levels accurate. The only issue I've had is with changing the price of a product created using the matrix...I have to change the price in 3 different places in order for it to take full effect. This has been brought to Lightspeed's attention and hopefully a fix to this issue will occur. Other than that it has been a really great program and customer service has been top notch!
SS
Sole Shoes
09/17/19
User friendly and works seamlessly with…
User friendly and works seamlessly with eCom in keeping inventory levels accurate. The only issue I've had is with changing the price of a product created using the matrix...I have to change the price in 3 different places in order for it to take full effect. This has been brought to Lightspeed's attention and hopefully a fix to this issue will occur. Other than that it has been a really great program and customer service has been top notch!
GK
Gaurav Khanna
09/16/19
Great system that is super easy and user friendly...
Great system that is super user friendly and top notch customer service always provided. Good layout on the system and easily link to iZettle. The Gladstone Arms
KD
Katie DeWeese
09/15/19
We are using lightspeed for both of our…
We are using lightspeed for both of our businesses, Interio Furniture and Rug Fashion Store. It was the best decision we could have made. It is so easy to learn. There are so many ways it makes running a business simple. We are very happy with the program and intend to use it for any other locations we open in the future.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
