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9.1

Spot Score

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

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Starts from $69/Month

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terible

(267)

Expert's Review

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with an intuitive interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 1071-1080 out of 1417

MC

Michael Castricum

12/01/19

1 out of 5

Storing op Cyber monday...

Date of experience: December 02, 2019

AB

Ana B

11/29/19

5 out of 5

Using Lightspeed has been a great…

Using Lightspeed has been a great experience. It's very easy to use, set up and customer service is great. Back-office features are very helpful, and it's perfect for a small or medium-size company.

AB

Ana B

11/29/19

5 out of 5

Using Lightspeed has been a great…

Using Lightspeed has been a great experience. It's very easy to use, set up and customer service is great. Back-office features are very helpful, and it's perfect for a small or medium-size company.

J

Jason

11/28/19

5 out of 5

Bar Operations

We have been using Lightspeed at The Diving Bell for a year and we couldn't be happier. The system is so easy to use, and not bulky like every other POS I have used in the past. All our staff find the interface simple, and as the owner I can access all my reports from home. I have had few issues, and the couple times I have needed to call into support they were kind and courteous, and solved my problems quick so I could get back to running the bar. Can't say enough about how happy we are ...

Read more

DP

Daniel Pezet

11/28/19

5 out of 5

Excellent platform

Excellent platform. Integrates in store and E-Commerce. Robust reporting. Quick customer service. Reliable and user friendly. Happy we decided this for our retail outlet. Wynwood Walls Shop Daniel P

J

Jason

11/28/19

5 out of 5

Bar Operations

We have been using Lightspeed at The Diving Bell for a year and we couldn't be happier. The system is so easy to use, and not bulky like every other POS I have used in the past. All our staff find the interface simple, and as the owner I can access all my reports from home. I have had few issues, and the couple times I have needed to call into support they were kind and courteous, and solved my problems quick so I could get back to running the bar. Can't say enough about how happy we are ...

Read more

DP

Daniel Pezet

11/28/19

5 out of 5

Excellent platform

Excellent platform. Integrates in store and E-Commerce. Robust reporting. Quick customer service. Reliable and user friendly. Happy we decided this for our retail outlet. Wynwood Walls Shop Daniel P

KL

Ken Larscheid

11/26/19

5 out of 5

Lightspeed has been an amazing addition…

Lightspeed has been an amazing addition to our business. The ease of being able to customize a POS system for retail is what we were looking for when we switched to it in 2017. The 3rd party integrations seem almost endless. If we are looking to add a feature they almost always have an answer. My favorite features are probably the robust special order system, 1st party ecom integration (LS ecom) and integrated payment processing. I have yet to find a POS that does it like Lightspeed.

KL

Ken Larscheid

11/26/19

5 out of 5

Lightspeed has been an amazing addition…

Lightspeed has been an amazing addition to our business. The ease of being able to customize a POS system for retail is what we were looking for when we switched to it in 2017. The 3rd party integrations seem almost endless. If we are looking to add a feature they almost always have an answer. My favorite features are probably the robust special order system, 1st party ecom integration (LS ecom) and integrated payment processing. I have yet to find a POS that does it like Lightspeed.

HR

Habitat ReStore

11/25/19

5 out of 5

Great Point of sales system

Great Point of sales system. Super user friendly, easy for staff to learn. you can set each user up and limit what each one has access to. Love that we can take pictures of our inventory and add them to each item, which is helpful for us because we sell donated product. Can print labels out for each item, if you have barcodes for items you just out those into the system and scan them at the register. Really nice that I can access any information for our store from home, well from anywhere. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].