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9.1

Spot Score

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

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Starts from $69/Month

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terible

(267)

Expert's Review

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with an intuitive interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 1051-1060 out of 1417

L

LDP

01/16/20

4 out of 5

I have been using for 5.5 years and…

I have been using for 5.5 years and love it. Comfy and easy to use and requires minimal training for new staff because honestly, if they can't figure it out, they shouldn't leave their house.

BR

Brianne R

01/15/20

5 out of 5

Ideal for retail apparel & manufacturing company

Great all-in-one system for sales, employee and customer management, gift cards, inventory, purchase orders, and more! Exporting to Quickbooks is a breeze. I spent a lot of time researching POSs as this was a huge investment for our company, and Lightspeed had the best value proposition that included sufficient reporting and higher level functionality that more basic systems lacked. I am also impressed with their customer service.

BR

Brianne R

01/15/20

5 out of 5

Ideal for retail apparel & manufacturing company

Great all-in-one system for sales, employee and customer management, gift cards, inventory, purchase orders, and more! Exporting to Quickbooks is a breeze. I spent a lot of time researching POSs as this was a huge investment for our company, and Lightspeed had the best value proposition that included sufficient reporting and higher level functionality that more basic systems lacked. I am also impressed with their customer service.

C

customer

01/13/20

5 out of 5

POS for dummies

POS for dummies! Honestly all generations can relate and adapt to this interface you can truly customize it to your business model & style! Ease in transactional experience with clients and best part for me it's an cloud based software.

C

customer

01/13/20

5 out of 5

POS for dummies

POS for dummies! Honestly all generations can relate and adapt to this interface you can truly customize it to your business model & style! Ease in transactional experience with clients and best part for me it's an cloud based software.

J

Jeffrey

01/08/20

5 out of 5

I researched numerous P.O.S

I researched numerous P.O.S. systems before choosing Lightspeed. It works flawlessly for my retail system. Inventory, accounting ans sales tracking are right on the money, literally. JA Carmel Valley, CA.

J

Jeffrey

01/08/20

5 out of 5

I researched numerous P.O.S

I researched numerous P.O.S. systems before choosing Lightspeed. It works flawlessly for my retail system. Inventory, accounting ans sales tracking are right on the money, literally. JA Carmel Valley, CA.

MF

Marc Fields

01/03/20

5 out of 5

Great Program!

I have been with lightspeed for several years and the program has changed our way of doing business. The program has helped us grow and exceeds our expectations in many ways. The support staff is competent and friendly. I recommend it highly.

MF

Marc Fields

01/03/20

5 out of 5

Great Program!

I have been with lightspeed for several years and the program has changed our way of doing business. The program has helped us grow and exceeds our expectations in many ways. The support staff is competent and friendly. I recommend it highly.

R

Robert

12/29/19

5 out of 5

You get what you pay for! great value super powerful.

We have been using this platform for 18 months, so I waited a while to do the review. This system is very powerful, and really was the only system that checked all the boxes for us. We probably demoed 10 systems after going through an initial screening of other cloud based POS systems. We have recently added the analytics plug which is really next level. I will say the reporting that was included is par for most POS systems but did leave a lot to be desired. Now with the addition of the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].