9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 1041-1050 out of 1417
H
Hannah
01/23/20
The system is not steady and often…
The system is not steady and often flits in and out of service. Also trying to get a replacement printer as our is faulty is like pulling teeth! Customer service response is slow and if its serious then the Canadian side deal with the issue extremely slowly. Will not recommend for our other sites!
JF
Jennifer Flores
01/22/20
Hands down one of the most efficient POS systems out there!
Hands down one of the most efficient, effective and user-friendly Retail POS systems we’ve ever worked with! The LightSpeed team made our switchover to them and setup happen with ease. Their system is cost friendly, reliable and aesthetically pleasing. Training new staff on the system is a breeze. The reporting options are so helpful for close out financials, ordering, staff hours, etc. I can’t speak highly enough about their customer service. It is unlike any support I’ve ever experienced. ...
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JF
Jennifer Flores
01/22/20
Hands down one of the most efficient POS systems out there!
Hands down one of the most efficient, effective and user-friendly Retail POS systems we’ve ever worked with! The LightSpeed team made our switchover to them and setup happen with ease. Their system is cost friendly, reliable and aesthetically pleasing. Training new staff on the system is a breeze. The reporting options are so helpful for close out financials, ordering, staff hours, etc. I can’t speak highly enough about their customer service. It is unlike any support I’ve ever experienced. ...
Read more
MH
Marien Hornyak
01/21/20
Lightspeed is perfect for our kitchen shop
Lightspeed is easy to use, efficient, and works seamlessly with our credit card processor. It fits the needs of our kitchen shop perfectly as far as inventory management, easy check-out, and detailed reporting. I have been using it for over 3 years and couldn't be happier.
DB
Daniel Brackman
01/21/20
Exceptional Lightspeed experience
I overall experience with Lightspeed has been exceptional. The process to load my current inventory into the data base and be up and running was easy. Lightspeed took over by loading data for me and was there to answer any questions about operations. The menus are easy to navigate. The report options give me data that is useful for running a small business. The customer service is the best I have ever had with an online service.
DB
Daniel Brackman
01/21/20
Exceptional Lightspeed experience
I overall experience with Lightspeed has been exceptional. The process to load my current inventory into the data base and be up and running was easy. Lightspeed took over by loading data for me and was there to answer any questions about operations. The menus are easy to navigate. The report options give me data that is useful for running a small business. The customer service is the best I have ever had with an online service.
MH
Marien Hornyak
01/21/20
Lightspeed is perfect for our kitchen shop
Lightspeed is easy to use, efficient, and works seamlessly with our credit card processor. It fits the needs of our kitchen shop perfectly as far as inventory management, easy check-out, and detailed reporting. I have been using it for over 3 years and couldn't be happier.
SB
Scott Baste
01/19/20
7 years with lightspeed
i have been with Lightspeed since they bought out merchant os. I really love the interface and how i can customize it. also i like that i can use any cc processor i want as well as it is usable on any phone/tablet/computer that i own. i use a hp touch screen laptop for my cash register and it only cost me $300 or less. I checked out shopify, shopkeep and square but like lightspeed for many reasons including the ease of use and inventory management. also the reporting is straightforward and ...
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SB
Scott Baste
01/19/20
7 years with lightspeed
i have been with Lightspeed since they bought out merchant os. I really love the interface and how i can customize it. also i like that i can use any cc processor i want as well as it is usable on any phone/tablet/computer that i own. i use a hp touch screen laptop for my cash register and it only cost me $300 or less. I checked out shopify, shopkeep and square but like lightspeed for many reasons including the ease of use and inventory management. also the reporting is straightforward and ...
Read more
L
LDP
01/16/20
I have been using for 5.5 years and…
I have been using for 5.5 years and love it. Comfy and easy to use and requires minimal training for new staff because honestly, if they can't figure it out, they shouldn't leave their house.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
