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9.1

Spot Score

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

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Starts from $69/Month

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terible

(267)

Expert's Review

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with an intuitive interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 1021-1030 out of 1417

AS

Amanda Smith

02/18/20

5 out of 5

Capital City Luggage -Ottawa

We are a retail and repair shop that has 1 location. We were looking at a way of integrating our online inventory to our retail, so our inventory can be managed. There are very few things we would change about this platform. Its nice that as the company develops, they listen to customers needs and make relevant changes based on that. It's almost a 1 stop shop for being able to run a successful business. Pros:- ecom and retail link seamlessly -open and close cashes easy for staff -each ...

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MW

Mike Willett

02/18/20

5 out of 5

Great POS solution for our pet food and…

Great POS solution for our pet food and supplies store. . Access to all data on any platform anywhere we are at. (With web access...) Great customer support, up time and ease of use. Our staff was up to speed almost immediately!

S

Scott

02/18/20

5 out of 5

Very good product

Very good product, support and system. Improving all the time.

SC

Surrey Clothing Distributors

02/17/20

5 out of 5

Easy to use, learn and customise

We are a uniform shop that deals with a lot of backordering and odd orders/workflow, so finding a point of sale system that we could make work for us was quite a challenge, but from the initial demo Lightspeed worked with us to figure out how we could get the system to work for us. The straightforward stock system is our favourite part of Lightspeed and why we decided to stick with it. Adding purchase orders or updating inventory levels is easy enough, and it’s made a big difference to us ...

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JO

Joe Omobono

02/16/20

5 out of 5

Even if at first I found the yearly fee…

Even if at first I found the yearly fee a bit pricy, I would not go back to anything else. My new staff is up and ready to serve clients in minutes of training. The app is easy to customize to your very own and particular situation, everything is self explanatory. Had to call customer service only once in 2 years and they fixed my problem in seconds. this is worth the money even for a very small buisness

AP

Alabama Pet Foods

02/13/20

5 out of 5

Great POS, Easy to Use

We bought this POS to help link and track inventory between our brick/mortar store and our e-commerce store. This was the best decision by far. The price was good and cheaper than the other two brands we looking into. The program is very user friendly and is so easy for my staff to learn and use. New employees seem to understand how to use it in just one day. I also love that you can create purchase orders and send them direct to the vendors through the POS. It has helped me cut my ordering ...

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CB

Cleary Brothers Vacuum

02/12/20

5 out of 5

Lightspeed Is Awesome

Lightspeed enabled me to combine my point of sale, website hosting, ecommerce, and merchant services to save me money and simplify my business. I was very nervous about learning a new point of sale system, but it was actually way easier than I thought it was and my employees picked up on it very quickly. David Cleary Cleary Brothers Vacuum

TD

Taciana de Cuisine HeyMyFoodies

02/09/20

5 out of 5

Je recommande

J’ai longtemps cherché un système de vente simple, abordable et efficace qui est compatible avec MEV et c’est le seul que j’ai trouvé qui correspondait à mes besoins! Je recommande Lightspeed sans hésitation! Ça fait 1 an que j’utilise le produit, la compagnie fait des suivis avec moi et je l’apprécie! Je n’ai rien de négatif à dire!

TL

Taciana L

02/08/20

5 out of 5

"Je recommande"

What do you like best about Lightspeed Restaurant? J’ai longtemps cherché un système de vente simple, abordable et efficace qui est compatible avec MEV et c’est le seul que j’ai trouvé qui correspondait à mes besoins! Je recommande Lightspeed sans hésitation! Ça fait 1 an que j’utilise le produit, la compagnie fait des suivis avec moi et je l’apprécie! Je n’ai rien de négatif à dire! What do you dislike about Lightspeed Restaurant? Éventuellement si le programme de commande peut être ...

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EG

Emily Guffey

02/07/20

5 out of 5

Two Stores, AMAZING!

I run two children's toy stores and we have used Lightspeed for 7 years! It has made a tremendous difference in our ability to transfer merchandise between the two stores, compare inventory and sales levels, and order product at shows with the cloud based POS! Their tech support is AMAZING and if they can't figure something out right away they are very quick to respond when they do figure it out (I've only had to wait 24hrs max).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].