LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

Lightspeed.be (kassasysteem)

Lightspeed.be (kassasysteem), ZIJN ECHTE OPLICHTERS!Trap hier aub niet in, ze weten hun product goed te verkopen, maar achteraf zal je snel merken dat het heel amateuristisch in elkaar steekt.Wees gewaarschuwd!Jammer dat zulke bedrijven nog mogen blijven bestaan.TIP aan iedereen die een goed kassasysteem wil, zoek een bedrijf in uw buurt waarvan je het bedrijfsadres kent en een persoonlijk contact kunt hebben als het nodig is. Bij lightspeed weet je niet wie en waar ze zijn, tot gevolg dat ...

Lightspeed was the best decision I made…

Lightspeed was the best decision I made for my retail business. We carry clothing and shoes in multiple sizes and colours and the inventory portion of Lightspeed is really good at helping us manage these. We have multiple retail locations and an e-commerce website (created by myself through Lightspeed eCom) and because Lightspeed is cloud-based we can connect our inventory from all locations providing up-to date information. My e-commerce sales are automatically deducted from my physical ...

Highly recommended after 3+ years

I've been using Lightspeed restaurant POS at my cafe for over 3 years now and it continues to be an excellent system. All of our sales numbers are easily tracked and sorted. The programing interface is highly customizable to individual needs. While the multitude of features can make things more complex at times this is easily offset by Lightspeed's 24h customer service which is always helpful and friendly. I highly recommend it for any retail or food service business.

I just read the reviews and I'm confused.

I have been using Lightspeed since July. I am surprised to see anyone complaining about their customer service. Ant time I have called, I either get them quickly or get a call back in an appropriate time. I have had one question regarding a stand alone credit card processing for my wife's business. three calls and a very thorough follow up, we found out it's not possible. Personally, I wish she would also use Lightspeed.

So 5 star is the rating Lightspeed gets…

So 5 star is the rating Lightspeed gets for how well it works, especially with respect to how well it integrates with the website, Ive been with many other programs and yes Lightspeed should rank up there. Now the issue is the service, not the help you get when your trying to figure out how something works, its the lack of service you get with staff who take your money, Ive tried for over a year to get an actual statement of what we are being charged for and nothing, and if you have an ...

I have installed numerous POS systems…

I have installed numerous POS systems in my 30+ years of experience. LightSpeed is by far the most comprehensive system, yet easiest system to implement and use. There support mechanism is second to none. If you look your question up in help, there will be documentation to answer your question, and chances are there is a video that walks you step by step through the solution. If you feel like you want to get live help, there chat mechanism is one of the best, better yet, the support ...

Adaptable, Stable, Outstanding Customer Service

Lightspeed has been an ideal fit for us.I was initially uncertain that Lightspeed would be able to meet all of my business’ needs. We’re a grocery, a full service dining concept with two complicated menus, a cafe, a bakery, an event space, a confectioner, and a wholesaler.We needed a POS that would be intuitive and adaptable to a very dynamic menu, and usable by professional servers, as well as kitchen and production staff. We got it!The customer service is outstanding, and offered hands-on ...

I switched to Lightspeed based on a…

I switched to Lightspeed based on a friend in the same business and couldn't be happier. I just re-upped again. The fact that items exist on the cloud helps me when working from home, and the customer service is 2nd to none. Highly recommend.

Do your research!

Sales team will tell you it can do everything. Reality is that it is very expensive for this to do what you need it to do. They aren't honest about how it's priced and it's not until you have committed to a contract and gone through a lot of the setup that you realise that they weren't being honest. I really don't know how you would get around this and probably those who are looking to move from one system to another would know better questions to task. We are an independent retailer ...

Een goede oplossing door Joost gevonden…

Een goede oplossing door Joost gevonden om een probleem op te lossen. Blij mee :) Bedankt Joost.