9.1
Spot Score
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
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LightSpeed Restaurant Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 91-100 out of 1417
JP
Jeff Postage
01/21/24
Golf
Great and smart people working to help you make the best possible system for your company. Easy to talk to and very flexible with your schedule to schedule meetings.
KM
Kirsten Mucha
01/21/24
Arielle was great at helping me get set…
Arielle was great at helping me get set up :)
WR
Wild Rabbit Bistro / Steve
01/21/24
Amazing Customer Service from Catherine Desgroseillier
When working with larger businesses it is often difficult to experience true customer service as the term should indicate. The ultimate goal would be to have assistance from someone that is truly committed to finding solutions for the issues at hand; someone who treats you as a valued customer and expresses care and compassion; someone who takes the time and puts forth the effort to assure a clear understanding of what you are trying to achieve. Although this is the ultimate goal, it is way ...
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JP
Jeff Postage
01/21/24
Golf
Great and smart people working to help you make the best possible system for your company. Easy to talk to and very flexible with your schedule to schedule meetings.
MB
marg braggins
01/21/24
I'm pleased I went with Lightspeed
I'm pleased I went with Lightspeed. It took a little while to get the hang of everything. Very good help when I need it.
WR
Wild Rabbit Bistro / Steve
01/21/24
Amazing Customer Service from Catherine Desgroseillier
When working with larger businesses it is often difficult to experience true customer service as the term should indicate. The ultimate goal would be to have assistance from someone that is truly committed to finding solutions for the issues at hand; someone who treats you as a valued customer and expresses care and compassion; someone who takes the time and puts forth the effort to assure a clear understanding of what you are trying to achieve. Although this is the ultimate goal, it is way ...
Read more
RE
Reza Ebrahimi
01/20/24
This is my personal experience, not secure and reliable
This is my personal experience, on Jan 21 , when opened the register , shocked , sales shows $13000 ! Means took lots of products from inventory , means not secure , and there is no data bc backup . The worst is customer service , today is Jan23 , still no contact from them to say what was the issue , thus , not secure and reliable to use as a inventory management
RE
Reza Ebrahimi
01/20/24
This is my personal experience, not secure and reliable
This is my personal experience, on Jan 21 , when opened the register , shocked , sales shows $13000 ! Means took lots of products from inventory , means not secure , and there is no data bc backup . The worst is customer service , today is Jan23 , still no contact from them to say what was the issue , thus , not secure and reliable to use as a inventory management
FE
Frank Ernst
01/19/24
Good software and helpful support ..
Date of experience: January 20, 2024
PS
Poornima Srinivas
01/18/24
Very responsive and give the…
Very responsive and give the information needed. Understands the needs and acts as per
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].