Lightspeed eCom Reviews in May 2025: User Ratings, Pros & Cons

Lightspeed Is Awesome

Lightspeed enabled me to combine my point of sale, website hosting, ecommerce, and merchant services to save me money and simplify my business. I was very nervous about learning a new point of sale system, but it was actually way easier than I thought it was and my employees picked up on it very quickly. David ClearyCleary Brothers Vacuum

Je recommande

J’ai longtemps cherché un système de vente simple, abordable et efficace qui est compatible avec MEV et c’est le seul que j’ai trouvé qui correspondait à mes besoins! Je recommande Lightspeed sans hésitation! Ça fait 1 an que j’utilise le produit, la compagnie fait des suivis avec moi et je l’apprécie! Je n’ai rien de négatif à dire!

Two Stores, AMAZING!

I run two children's toy stores and we have used Lightspeed for 7 years! It has made a tremendous difference in our ability to transfer merchandise between the two stores, compare inventory and sales levels, and order product at shows with the cloud based POS! Their tech support is AMAZING and if they can't figure something out right away they are very quick to respond when they do figure it out (I've only had to wait 24hrs max).

A real review.

I have used Lightspeed in a bike shop and it has been absolutely key to success. The ability to use a POS from anywhere, on most platforms is amazing. Support is also a key, and they have been great. Super stable, in 2 years there have only been 2 times the server went down, and both were fixed in under 10 minutes.We have 4 stores, and with a shared inventory, it has made things simpler. Lot's of small customizable menu's gives a range of flexibility. Some con's, to make this a honest ...

Zeer handig omnichannel systeem

Ik werk met de omnichannel software (Retail POS en eCom), dit is een zeer handig systeem om geen fouten te bekomen bij de voorraad. Lightspeed helpt je goed op weg. Hier en daar zijn er nog wat punten die beter kunnen. Maar er is evolutie.

EASY TO USE

I have been using Lightspeed for the last several years. At our venue we hire our Front of House staff on an as-need basis -we never know who we will get. Lightspeed Restaurant is so easy to use that it only takes 5 minutes to show the staff and they are up and running. I can also check the inventory from their backroom feature. Great for keeping inventory up to date. If I ever did have a question I couldn't figure out - the 24 hours customer service line is excellent and patient.

Keeps crashing, not pleased.

We use lightspeed now in 11 states and I cant seem to go a single month without my team telling me we are down and they cannot collect money. It is costing us a ton of money.

I've worked with several POS systems…

I've worked with several POS systems over more than 15 years in retail and hospitality. Lightspeed is intuitive, easy to use and powerful enough to handle everything my business needs. The system was in place when we recently purchased a new location; Lauren and the support team have worked tirelessly to ensure a seamless transition. I have yet to run into an issue I can't figure out quickly, or get an answer to instantly. So far, I am incredibly pleased with both the product and the people ...

Take out coffee shop

Lightspeed has been amazing to deal with. Excellent customer service, always improving any bugs that arise. I am not tech savvy at all and they have been patient and always willing to help. Sending information to our accountant has been a breeze! Checking financial details is easy to do right from my iPad. Highly recommend!!! I could not be happier!

Ik ben uitstekend geholpen door Boris…

Ik ben uitstekend geholpen door Boris en andere mannelijke collega. Duidelijke informatie en hulp gekregen! Goed bezig, door jullie ga ik zeker overstappen naar Lightspeed!