Lightspeed eCom Reviews in May 2025: User Ratings, Pros & Cons

LS is the best POS I have used for…

LS is the best POS I have used for multi store operation. In the last eight years I have broken Bindo, NCR and Quickbooks. None of them could accurately track inventory transfers. Sometimes they would not populate or would just add ghost products and our inventory was a disaster. I would spend hours trying to get it straight. Trying to place PO's when you cannot trust your inventory counts is unacceptable. I have used LS the last four years and have never had an issue with multi store PO's ...

Solid eCommerce and Point of Sale Platforms!

I really like that I am able to customize our website and integrate third party apps & APIs easily. And the customer service, the customer service is top notch! Through migration and implementation, the Lightspeed team was right there. At a moment's notice, I can chat with the team or give them a call. Although I may be a one-woman tech team, I have help! It's such a blessing to have a support team for our business. It has been easy to integrate all of our business critical resources and ...

Superb Customer Relations!

Superb Customer Relations!The team at Lightspeed consistently reaches out to ensure we are getting the best possible service and utilizing their system in the best way for our company. 24/7 availability, easy to contact, problem solve efficiently and quickly and training on updates. I highly recommend Lightspeed to any size business.

Lightspeed is very user friendly

Lightspeed is very user friendly, Training is made very simple. The reports are easy to run from anywhere. The customer service has been great and Lightspeed is always working on making new improvements. I also use Lightspeed ecomm which has been a lifesaver during covid.My overall experience with lightspeed has been great. I love that as my business expands Lightspeed has made it seamless. Everyone at Lightspeed has been wonderful in helping me with all and any questions that my team or ...

An outstanding product

An outstanding product. It transformed our business within days of implementation. Inventory control and repotting on the fly is terrific. We know exactly what is in stock, what we need to order, and can review financial information at within seconds. Easy to use and easy to implement. Saved us a lot of time, headaches and helped us grow our business. SaaS model is great as we can access information anytime, anywhere. Highly recommended!

Lightspeed is an essential tool in my small business

I have been a Lightspeed user for about a year and half now and as a small business owner, I cannot tell you how much this POS has helped me. Everything from managing my staff hours to analyzing sales data to adjust production to tracking my sales goals. It’s intuitive, easy to use and kinda genius!

I absolutely love this POS

I absolutely love this POS! It takes some time to navigate and learn how to use it, but the customer service techs are always around to help and teach you. After you figure it out, o does it make life easier!! Automatic reordering is my life saver especially when you have a body piercing jewelry store where there is (literally) thousands of pieces of jewelry to count and order over and over. Worth every penny to me

My experience with Lightspeed

I have been in corporate retail for 35 years, including fortune 50 size companies. Lightspeed is easy to use, easy to train and for the most part, does everything I need it to do. I would have no problem recommending Lightspeed to any small company.

Lightspeed Golf (Chronogolf) Buyer Beware

Lightspeed Golf (Chronogolf) customer service is atrocious worst i have ever dealt with do not prebook any golf foursomes as you will not get refunded if you need to cancel even within reasonable time.They have put up a email and chat shield so you cannot speak to anyone .I have sent numerous emails,chats and set up meetings online where the people do not show up. The rain check they offer is next to impossible to use because they offer no follow up service just check Facebook reviews.This ...

Slecht systeem wat niet werkt en klantenservice is een drama

Vanaf aanschaf werkt het systeem niet zoals beloofd, grootste probleem is de samenwerking met Formitable. reserveringen komen soms dubbel, soms niet door en ben omzet misgelopen daardoor.Inmiddels zijn er drie gesprekken geweest (koste ze drie weken) tussen beide bedrijven en nog steeds geen oplossing. Ook alle communicatie loopt niet echt lekker, meeste klachten worden doorgeschoven en worden geen oplossing gevonden. Heb voor een jaar betaald en kan niet terug in deze moeilijke tijd maar ...