8.6
Spot Score
Streamline your online sales and inventory with ease.
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Starts from $69/Month when Billed Yearly
Lightspeed's customer service consistently receives high praise, particularly for their dedicated and responsive account managers like Erica and Chris. Their ability to quickly address issues and provide real solutions makes a significant impact on customer satisfaction. The intuitive interface and easy navigation of the system are also key strengths that users ...Read more
Exceptional customer service provided by account managers like Erica, Latasha, and Audrey, leading to high customer satisfaction and retention.
Quick response times and efficient resolution of issues by the customer service team, showcasing professionalism and reliability.
Lightspeed system's interface is intuitive and easy to navigate, enhancing user experience.
Dedicated and knowledgeable support specialists like Catherine provide personalized assistance and go above and beyond to help customers.
Inconsistent physical service delivery for hardware installations and repairs, leading to delays and business disruptions for some customers.
Long wait times for phone support, with limited language availability and occasional issues with the quality of service provided over the phone.
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Showing 141-150 out of 739
T
Tanner
12/13/23
They have been great to work with!
Date of experience: December 14, 2023
JC
Joe Crather
12/13/23
Nickson T was very helpful and quick to…
Nickson T was very helpful and quick to respond
K
Kelly
12/13/23
Great kassa tool
Date of experience: December 14, 2023
HK
Hamza Kagzi
12/13/23
Support was very good and i m very…
Support was very good and i m very happy with the quick solution
RF
Robert Forney
12/13/23
Recently purchased our golf course and…
Recently purchased our golf course and the team at Lightspeed has been great to work with to help train staff and expand our opportunities to grow our revenue. Highly recommend them for your operation.
JR
Jonathan Rodriguez
12/13/23
Margie was very helpful getting our…
Margie was very helpful getting our ipads and printers back online after an outage in record time.
CH
Cathy Harbin
12/13/23
Trust them like old friends
I started using Lightspeed in March 2020. The team has been so great to work with. They reply promptly to questions and needs and work hard to understand my business. The company is full of great people and I trust them like I trust old friends. A special shoutout to Fraser, Brendan, Justin, Jared and Mercedes.
T
Tom
12/13/23
Lightspeed has been a great help to us…
Lightspeed has been a great help to us in managing our golf course and restaurant. Their customer support is the best CRM support I have ever worked with.
RH
Richard Harris
12/12/23
Amazing service
Amazing service. Always solves any issues promptly and quickly. Cheeks up on us periodically to see if we need help or advice. Friendly and professional. A great asset to the team.
MO
Mercy Olson
12/12/23
The Light Speed team has been…amaing to work with!
The Light Speed team has been responsive and helpful as well as supportive! We are a small medical practice in need of a POS system and they were the first and only company I called for information! I highly recommend this company!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
