8.6
Spot Score
Lightspeed eCom Reviews in June 2026: User Ratings, Pros & Cons
Streamline your online sales and inventory with ease.
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Starts from $69 / Month when Billed Yearly
Lightspeed eCom Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed's customer service consistently receives high praise, particularly for their dedicated and responsive account managers like Erica and Chris. Their ability to quickly address issues and provide real solutions makes a significant impact on customer satisfaction. The intuitive interface and easy navigation of the system are also key strengths that users ...Read more
Lightspeed eCom pros and cons
Exceptional customer service provided by account managers like Erica, Latasha, and Audrey, leading to high customer satisfaction and retention.
Quick response times and efficient resolution of issues by the customer service team, showcasing professionalism and reliability.
Lightspeed system's interface is intuitive and easy to navigate, enhancing user experience.
Dedicated and knowledgeable support specialists like Catherine provide personalized assistance and go above and beyond to help customers.
Inconsistent physical service delivery for hardware installations and repairs, leading to delays and business disruptions for some customers.
Long wait times for phone support, with limited language availability and occasional issues with the quality of service provided over the phone.
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Showing 131-140 out of 739
PP
Perfect Pools
12/14/23
Rom was very efficient and helpful
Date of experience: December 15, 2023
PS
Pat Shaw
12/14/23
Marvin's The Man
Marvin was very helpful to explain the new domain migration and made is simple to understand. Thank you very much.
BP
Bar Pilar Management
12/14/23
Andreas is the best!
Andreas Derks was utterly helpful, the best!
HK
Hamza Kagzi
12/13/23
Support was very good and i m very…
Support was very good and i m very happy with the quick solution
T
Tanner
12/13/23
They have been great to work with!
Date of experience: December 14, 2023
RF
Robert Forney
12/13/23
Recently purchased our golf course and…
Recently purchased our golf course and the team at Lightspeed has been great to work with to help train staff and expand our opportunities to grow our revenue. Highly recommend them for your operation.
JR
Jonathan Rodriguez
12/13/23
Margie was very helpful getting our…
Margie was very helpful getting our ipads and printers back online after an outage in record time.
JC
Joe Crather
12/13/23
Nickson T was very helpful and quick to…
Nickson T was very helpful and quick to respond
K
Kelly
12/13/23
Great kassa tool
Date of experience: December 14, 2023
B
Bart
12/13/23
Simon was fantastic assisting us…
Simon was fantastic assisting us getting inventory troubles sorted.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].