Less Annoying CRM Reviews in April 2025: User Ratings, Pros & Cons

Powerful - - - yet simple!

What do you like best? I love that this CRM is full featured yet is so simple to use. A lot of CRM's are feature packed but you have to have an engineering degree to use them. LA CRM is simple and the learning curve is extremely small! What do you dislike? The mobile options are very limited. My understanding is they are working on upgrading this currently. Recommendations to others considering the product If you're looking for a full featured CRM that is simple to use and ...

Exactly what we were looking for

What do you like best? I was looking for a CRM for my consulting business and tested out a number in the market. Almost all we tested were very involved and had far more processes and tools than we needed. LACRM provided everything we wanted in a simple and easy to navigate way. What do you dislike? There's nothing about the program we dislike. That said, having analytics would be nice on the pipeline movement. Recommendations to others considering the product Test it out, you'll ...

Most user friendly CRM by far!

What do you like best? We were looking for a simple solution to handle for equipping the salesforce with an easy to learn and handle CRM system. We tested an handful of systems. Some were so complicated that we did not even get to the testing state. We tried Really Simple Systems, Microsoft Dynamics 365, Teamgate, CapsuleCRM, HubSpot, SugarCRM, myfactory and LACRM. LACRM was the most user friendly, easy to learn and most economic option by far. What do you dislike? The choice of ...

LACRM has changed my life.

What do you like best? LACRM is the best out there. It is exactly what I need to run my two businesses. Customer Service is great and the CRM is simple to navigate. What do you dislike? Waiting for the new update to sync multiple calendars into one. Recommendations to others considering the product Log on first thing in the morning and do everything from the CRM. Write notes as you are speaking to customers. What business problems are you solving with the product? What benefits ...

Perfect for a Sole Proprietor Startup Service Business

What do you like best? * Completely customizable * Flexible search * Pipelines can be completely edited and changed for whichever use you'd like * Great task system and agenda * Calendar integrates with Google Calendar, so I have it synchronizing with automated scheduling software * Excellent file upload section * Records emails with a BCC address * Excellent customer service, especially for those of us who need to do everything by email (who has time for phone ...

Critical to Keeping Us Organized!

What do you like best? Ease of use is the biggest. Also, an ability to create your own pipelines. This is powerful as it can be completely customized to any business; it does not need to be solely sales focused. What do you dislike? No recurring appointments on calendar. LACRM is planning to add this in the future. Recommendations to others considering the product Evaluate and document your process before modifying the Pipeline. Recognize that if you have captured lots of contacts, ...

Great Help Desk

What do you like best? Their help desk is amazing: either I get someone on the phone or they call me back in a few minutes. I am a "I need to know NOW" kind of person. They are amazing What do you dislike? There are some minor things, like when I am working off a list, when I go back it brings me back to the top and not where I left off. But most likely they have it covered and I have not bothered to ask yet. Recommendations to others considering the product try it; you will not ...

A CRM that works

What do you like best? it simple and accessible from any device What do you dislike? Nothing yet. So far I have been pleased Recommendations to others considering the product The staff at Less Annoying CRM are a great help and very accessible to answer any questions and to help guide you through the setup and any of your employees when needed. I have been very pleased with the system even though we are not fully using all the features - YET. What business problems are you solving ...

User friendly, intuitive, easy set up.

What do you like best? I like that it is simple enough to get very comfortable with in less than two hours. Even as the administrator it was this easy. All actions are intuitive and require few steps. Peace of mind knowing I can find what I need when I need it. What do you dislike? At first was unhappy that it does not completely integrate with Outlook but I now see it's limited integration as an advantage. It creates a clean focused space that is separate from my Outlook inbox, but ...

This is perfection for a small business

What do you like best? The solid operation and simplicity. It may have 1-2 things you wish it could do, but that's a small sacrifice for it's reliability and solid functionality. The other thing is the instant assistance with any problem or question. Via email or phone these guys get back to you fast and treat you like their most important customer. What do you dislike? Not much. Maybe once or twice I wished for a functionality but like I said above, it's worth the reliability and ...