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8.5

Spot Score

lemtalk - Help Desk Software

lemtalk Reviews in May 2025: User Ratings, Pros & Cons

Efficient, customizable, and affordable help desk software.

4.2

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Starts from $40/Month when Billed Yearly

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lemtalk Reviews & Ratings

4.2

Very Good

Based on 27 ratings & 18 reviews

Rating Distribution

Excellent

(11)

Very Good

(6)

Good

(0)

Poor

(0)

Terible

(1)

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Showing 11-18 out of 18

DC

Damien C

01/11/17

5 out of 5

"Seamless adoption for the team, great value for the customers"

What do you like best about lemtalk? Talkus plugin is really developer-friendly. Easy to setup and fit to your app. Also their customer service is really responsive. They are really looking to solve your business's problems.

BK

Barry K

01/11/17

4.5 out of 5

"Great tool for supporting our customer base"

What do you like best about lemtalk? The integration with Slack helps our teams to keep all comms in one place. The ability to show relevant info about the user to the support engineer makes their life a lot easier.

GP

Guillaume P

01/11/17

4 out of 5

"Wisembly Review for Talkus"

What do you like best about lemtalk? The seamless Slack Integration, this is so handy because every support team member could in real time answer and user or help a collegue with an answer. Plus, non support team members (like developpers) could see in Slack what are the matter and help too. This is game changer for us.

NS

Nicolas S

01/10/17

4.5 out of 5

"great ! "

What do you like best about lemtalk? Integrations with Twilio & discussion management What do you dislike about lemtalk?

OP

Ori P

01/10/17

5 out of 5

"Talkus Website visitors on Slack"

What do you like best about lemtalk? Easily integrates with our Slack workflow Integrates with our website like a charm

AU

Anonymous User

01/10/17

5 out of 5

"Talkus for Media Project Support"

What do you like best about lemtalk? Talkus seamless integrates into our team Slack space, allowing us to handle chat and phone support tickets in the same place where we collaborate with one another all day, every day. It's very easy to use with minimal learning curve and lots of powerful features to explore once you get a handle on the basics.

TG

Travis G

01/10/17

4.5 out of 5

"Centralize all things support into Slack"

What do you like best about lemtalk? It brings support tickets in from different channels like text, email & website, where they can all be seen and handled in Slack. Very convenient for our support staff to see what has been taken care of and what hasn't.

AU

Anonymous User

01/10/17

4 out of 5

"Talkus has been wonderful for us"

What do you like best about lemtalk? Talkus has allowed us to reach our customers from anywhere. Because we are already using Slack, the learning curve was relatively shallow, and we were able to get up and running very quickly. Overall Talkus is a vast improvement over the live chat platform we were using previously.