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9.3

Spot Score

Leanplum - Mobile Analytics Software

Leanplum Reviews in June 2026: User Ratings, Pros & Cons

Driving mobile engagement, one insight at a time.

3.8

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Leanplum offers custom pricing plan

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Leanplum Reviews & Ratings

3.8

Very Good

Based on 99 ratings & 83 reviews

Rating Distribution

Excellent

(43)

Very Good

(35)

Good

(3)

Poor

(1)

Terible

(1)

Spotsaas Editor’s POV

Leanplum has received overwhelmingly positive reviews within the last 12 months, showcasing its impressive capabilities as a cross-channel CRM tool. Users commend its data accuracy, segmentation features, and seamless A/B testing functionality. The platform's ability to provide personalized communication, ease of use, and multi-channel messaging capabilities ...Read more

Leanplum pros and cons

  • Advanced data accuracy and specification variety for personalized communication.

  • Flexible segmentation and A/B testing capabilities enhance targeting.

  • Excellent customer support and responsive team communication.

  • Empowers product teams for real-time user experience manipulation.

  • Limited customization options and template flexibility can restrict branding alignment.

  • A/B testing limited to 2 variants per test may impact testing velocity.

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Showing 51-60 out of 83

JD

José David S

12/10/19

4 out of 5

Great service, great support

What do you like best? The way the whole SDK works is really good, it is simple and normally the documentation it is simple and easy to follow. But the few times I needed support, that has been the best I had so far. What do you dislike? When going to the Unity SDK I do not like that some times the compability are not so accurate among what version of Unity-XCode things like that. What problems are you solving with the product? What benefits have you realized? We use it mostly ...

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NG

Nick G

12/10/19

4 out of 5

Top tier mobile A/B testing platform

What do you like best? Solid A/B testing capabilities beyond pricing. Once you configure the specific variables you want to test in your app, the test setup is simple and measurement is easy to track. Additionally, Leanplum includes the native ability to measure a UX change on a particular behavior and also see the impact on other user behaviors outside of your specific goal. Segmentation and targeting capabilities are first-class. It's so simple to create segments as wide or narrow as ...

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UI

User in Financial Services

12/10/19

5 out of 5

Holistic messaging platform

What do you like best? Super easy to use and integrate a holistic messaging platform. Plus, it includes A/B testing! What do you dislike? Sometimes setting up lifecycle campaigns can be confusing. What problems are you solving with the product? What benefits have you realized? Being able to communicate to our users on all fronts - in-app, push, email, etc. Also, being able to slow release updates using their AB testing platform is fantastic.

RJ

Richard J

12/09/19

5 out of 5

True customer targeting within TD Bank app

What do you like best? The ability to create custom messages with incredible flexibility and target them to customer behavior. Our business partners are lining up to have campaigns for their products within the app since we have rolled it out. We have run a number of awareness campaigns to help with Voice of the Customer concerns for mobile deposit as well as targeted messages informing customers who use specific products about how to avoid problems with their accounts. What do you ...

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ES

Executive Sponsor in Financial Services

12/09/19

4 out of 5

Leanplum is a strong Mobile first partner for marketing automation and consumer lifecycle

What do you like best? The user-friendliness of the platform, its great! What do you dislike? visibility to upcoming pipeline of releases Recommendations to others considering the product: Ensure you can get clear visibility of what the release cycle is What problems are you solving with the product? What benefits have you realized? Consumer lifecycle, how to better engage customers to complete a certain behaviour

AA

Andrew A

12/09/19

4 out of 5

Great CRM for ANY business!

What do you like best? You can create customized customer messaging based on their experience with your product. What do you dislike? Because Leanplum is constantly developing new features, sometimes it takes a few tries to get all of the bugs out. Recommendations to others considering the product: Deep dive into customer behavior and A/B test A LOT to get the best results. What problems are you solving with the product? What benefits have you realized? Gone are the days of ...

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GP

Giulia P

12/09/19

4 out of 5

LeanPlum is the leading mobile-first CRM

What do you like best? Having previously worked at HubSpot before I came over to mobile marketing, LeanPlum is by far the most comprehensive CRM + automation platform that is best designed for mobile marketers. Top highlights: - A/B testing tool has been a game changer for our growth testing. Since coming to LeanPlum, we've 10'xed the velocity of tests we are running and analyzing via LeanPlum. - Data + Analytics. Generally, though their contacts + segmentation platform needs ...

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IC

Internal Consultant in Package/Freight Delivery

12/09/19

3.5 out of 5

One of the most powerful customer engagement platform

What do you like best? Fully integrate with our app which allows us to deeply play with customer behaviour to engage them accordingly What do you dislike? Support from CSM is unlike what we expeicne with another marketing tech platform we use before as they always find answers for us without us submitting support ticket ourselves Recommendations to others considering the product: If you are looking for a powerful tool that can play with your customer behaviour and engage them, you ...

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UI

User in Gambling & Casinos

12/09/19

4 out of 5

Great for reaching our players

What do you like best? I really enjoy that Leanplum is very responsive when we have questions and the constant updates to their software. What do you dislike? We had one representative who had constantly cancelled appointments with us. What problems are you solving with the product? What benefits have you realized? We are solving the ability to reach all of our customers through every channel possible.

BS

Byron S

12/09/19

4 out of 5

It's been a great tool for the launch and growth of our app.

What do you like best? I like the integration of messaging and event triggers. It makes it very seamless to communicate with users. Easy to use tools for the most part. Leanplum handles user data & segmentation very well. There are many different systems & custom fields you can segment on. Having the right tools to be able to A/B test on mobile allows us to focus on core feature development and push the product forward fast in an agile way. They have also been very good about getting us ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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