LeadSquared Field Force Automation Reviews in June 2025: User Ratings, Pros & Cons

An effective tool to improve your CRM

PROS & CONS What are the best aspects of this product? This app is the best CRM tool for small and medium enterprises! It is easily customizable according to your teams’ needs and processes. LeadSquared has the best customer service team as well. Extremely helpful! What aspects are problematic or could work better? It's not that responsive to financial services requirements. This requires technical customization so we had to hire a programmer to integrate this to the app. What specific ...

Uncomplicated and Useful

PROS & CONS What are the best aspects of this product? I love the marketing automation and landing page features! I also like the app's ability to generate leads and promptly close sales. What aspects are problematic or could work better? I hope a live chat feature rolls out soon for LeadSquared Executive. What specific problems in your company were solved by this product? We were able to do things that we can't before like transferring leads to its respective departments in real ...

A complete package!

PROS & CONS What are the best aspects of this product? This app addresses all my needs -- from multi-source lead capturing to reporting! What aspects are problematic or could work better? The reporting feature can still be improved by allowing the users to customize based on the personalized fields. What specific problems in your company were solved by this product? We no longer have to use different platforms for different tasks. Are you a current user of this product? Yes

Insane software!

PROS & CONS What are the best aspects of this product? I love the automated email feature! The software sends out emails automatically based on the generated leads. This feature definitely takes time off our hands, since we used to send out emails manually. What aspects are problematic or could work better? There were occasional issues wherein the app fails to record voice calls. What specific problems in your company were solved by this product? The software saves us a lot of time ...

Straightforward software for any type of business

PROS & CONS What are the best aspects of this product? This is a pretty straightforward app -- very easy to use and configure. The quality justifies the price. LeadSquared's customer service team is extremely helpful, as well! What aspects are problematic or could work better? I hope the team develops a feature where it can be integrated with emails and other communication platforms. What specific problems in your company were solved by this product? Managing and monitoring of my ...

Probably the most efficient tool for marketing out there!

PROS & CONS What are the best aspects of this product? This app is a dynamic tool that automates marketing and leads to flow processes. It is a pretty simple app that anyone can customize to make it their own. What aspects are problematic or could work better? It's an excellent software, but if it's possible, I hope they add graphics to the pipeline management. What specific problems in your company were solved by this product? Email tracking is now a piece of cake. Are you a current ...

Helpful productivity tool!

PROS & CONS What are the best aspects of this product? One major thing I like about this app, aside from its mobile accessibility, is that it allows me to customize the whole workspace based on my processes through the Smart Views Feature. Compliments to their very helpful support team, as well! What aspects are problematic or could work better? The dashboard section is not as customizable as the main workspace. What specific problems in your company were solved by this product? ...

An innovative tool for businesses!

PROS & CONS What are the best aspects of this product? Neatly organizing data is the strongest suit of this software. Users can easily customize the data filters making it easier for us to manage our data. I love the advanced search feature, too, because it makes us more efficient and finishes tasks more quickly. What aspects are problematic or could work better? It's a good tool overall but I wish there's an option to organize tabs per user requirements. It's also a bit pricey for ...

What I exactly needed!

PROS & CONS What are the best aspects of this product? I love how the fields are easily customizable, making it more responsive to my processes. I can also access it by using my mobile phone. Overall, the interface is really user-friendly! I would definitely recommend this. What aspects are problematic or could work better? The dashboard needs improvement as it lacks some information that needs to be displayed. What specific problems in your company were solved by this product? We no ...

Functional and helpful

PROS & CONS What are the best aspects of this product? The app's main advantage probably is its interface. User experience is optimized because of the software's neat data organization, filters, and fast server. What aspects are problematic or could work better? The team still needs to improve the mobile app because it has a lot of bugs. The whole lead triggering process can still be further simplified. What specific problems in your company were solved by this product? Organizing and ...