9.2
Spot Score
Lavu Reviews in July 2026: User Ratings, Pros & Cons
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69 / Month
Lavu Reviews & Ratings
Spotsaas Editor’s POV
Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more
Lavu pros and cons
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 91-100 out of 422
C
Cheryl
09/20/22
Invalid Pin
I could not figure out why after entering a new employee, they were unable to access the system. I contacted support and in less than 30 seconds he told me what I needed to do. Instant fix!! He even waited patiently, while I walked over to the location of the POS. Great service!
C
Cheryl
09/20/22
Invalid Pin
I could not figure out why after entering a new employee, they were unable to access the system. I contacted support and in less than 30 seconds he told me what I needed to do. Instant fix!! He even waited patiently, while I walked over to the location of the POS. Great service!
C
customer
08/23/22
Please improve tip sharing options
Please improve tip sharing features
B
BPOE
08/22/22
Very responsive and professional
Date of experience: August 23, 2022
CF
customer for years
08/17/22
Lauv has alot hidden fees
Lauv has alot hidden fees . Every year there is some new type of fee you will have to pay. Please be ware... The software pretty standard.
MI
Murtaza I
08/12/22
"Lavu POS - easy to use iPAD POS"
What do you like best about Lavu? The Lavu POS system is very intuitive and easy to use - even for the basic users. Ordering has never been easier whether you're picking up your food, getting it delivered or dining in. The experience so far has been nothing short of amazing with support for reports, user rights, discounts and even some nice extras like comments and action logs. What do you dislike about Lavu? 1. I have been a user for more than 8 years and so far they have not improved ...
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D
Darrell
08/11/22
Numerous issues with Kitchen printer support personnel
We had ordered this kitchen printer directly from Lavu. They told me during the order process that once I was at the restaurant to call them and they would assist with the installation. I called and we were unable to install the kitchen printer, the service rep said that I would need a lap-top. When I ordered the printer it was never told to me that I would need to have a lap-top present at the restaurant to get it functioning. This was very disappointing and we had to work another day with ...
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DC
Daryl C
08/11/22
"Very user friendly"
What do you like best about Lavu? I like that the program is very user friendly What do you dislike about Lavu? I really haven't had any issues that weren't adressed What problems is Lavu solving and how is that benefiting you? Lavu helps me have my entire menu at the touch of a button along with being able to customize it
C
customer
08/11/22
Steven Doner
Great Job appreciate your help
B
Bobbie
08/10/22
The service rep was very knowledgeable…
The service rep was very knowledgeable and made sure to solve my issues
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].