Later Reviews in July 2026: User Ratings, Pros & Cons

This is how client services should be…

This is how client services should be done – quick, decisive, and no BS.

Later did everything I needed it to do

Later did everything I needed it to do, and the questions I had was answered within the same day when I contacted support. Fantastic customer service and even offered me a refund when I purchased a larger package than I required. Kind and helpful staff, all you can ask for these days.

Great platform

Super convenient for posting content to multiple platforms. Makes it easy when you have a team as well instead of having to share passwords. Love their link in bio too. A bit on the pricey side but comparable to other solutions out there. Been happily using for over 6 months.

Please go somewhere else

I canceled my free trial in advance and they still opted to charge my card. I then tried to cancel my subscription again and they still continued to charge my card. They ended up trying to charge me 8 times! The only way I stopped this was by deleting my account except they also made that difficult. They made the "downgrade to free" button incredibly small and tried to hide it. It took me minutes to find the button. They replaced customer support with a useless AI chatbot. Disgusting service.

Can’t trust it. Not fit for purpose

Can’t trust it, don’t waste your money. It always has something wrong with it and you can’t trust a post will go out when it’s scheduled so why bother having it. We’ve had it two years, let us down too many times we’re cancelling as it’s rubbish. Avoid!

I’m very disappointed in Later

I’m very disappointed in Later. Used them successfully for many years then updated to the annual plan and suddenly NOTHING works - I’ve spent hours trying to trouble shoot the app after scheduling in a month’s worth of posts with NOTHING posting. To top it off when I attempt to contact help Im now told I can only access the AI “assistant” or the Faq. Theres no way to get support on my plan. They clearly don't care about their customers and Im incredibly disappointed.

The analytics sync feature has been in…

The analytics sync feature has been in beta for 2+ months with no sign on getting ready. Pretty basic features on the sharing dashboard but unless you’re doing a bunch of Reels marketing it does the job. Overall decent

Similar company to what Buffer offers.

Date of experience: December 15, 2023

Beware

Beware! This company is all about getting you on subscription and then enforcing their refund policy which makes no sense at all.

"My one-stop social media scheduler"

What do you like best about Later? I like the easy layout. It's simple to upload content and resize it depending on where it needs to go. You can layout your weekly plan with ease, it's bright, easy to use and makes great suggestions. I love that I can access my Instagram, Tiktok and Pinterest with ease.