LastPass Reviews in May 2025: User Ratings, Pros & Cons

User friendly password manager

What do you like best? LastPass makes it simple to record passwords not just for websites but also for commonly used resources like servers, databases, and email accounts. The enterprise-level security policies give admins complete control over how their organization uses LastPass. I especially like the ability to require complicated master passwords. Shared folders, groups, and roles also make enterprise administration much simpler. What do you dislike? It's a minor complaint, but ...

Flexible but robust password management

What do you like best? The password generation and management from LastPass is smart and simple. Password generation option allow for you to get a password that works with any requirements including length, special characters, etc. We use the enterprise version and are able to link our personal LastPass accounts so that we can use our personal info on our work computers and not have to mix personal and business. What do you dislike? Simple option to generate a password for a new site. ...

Necessary tool

What do you like best? Variety of ways to save information (notes, sites via browser extension, etc.) Pretty intuitive setup. I'm confident in the level of encryption and feel more comfortable storing passwords this way. The generate secure password tool is very important! What do you dislike? Doesn't always play nice with internet browsers (I've had problems with both Chrome and IE) as an extension. Sometimes will not recognize credentials when being set up or you'll have to add a ...

Great security, poor interface

What do you like best? The security and ability to share password access without sharing passwords make this an obvious and incredibly helpful tool. What do you dislike? The interface is rough and the need to clear cache and reset sites so often to stop getting error messages has made it very tough and troublesome especially when training less tech-friendly users. What problems are you solving with the product? What benefits have you realized? We feel much more secure in our ...

Its useful but has its downsizes

What do you like best? It seems to correctly detect every single password prompt. Even those that Firefox and Chrome fails. Very easy to use for filling the password prompts. What do you dislike? Management for business is very clunky. Not many ways to arrange. I would suggest adding by site management and not by user. Or expand to make a dynamic list of sites. It gets very hard to use the more sites you add and share. What problems are you solving with the product? What ...

Good password manager with poor enterprise integrations

What do you like best? LastPass is amazing when it comes to it's core functionality. It's very easy to manage your password database, generate new credentials, etc... What do you dislike? Integrating with ADFS or Azure AD for Enterprise identity access is a nightmare. We have had a support ticket open with them for over a month and the issue still isn't resolved. To that end, their support is also somewhat poor. There is no option to call and open a support case. They force you to open ...

useful

What do you like best? autologin and encryption. Able to manage other users without leaving my desk. What do you dislike? plugins resetting themselves after an update What problems are you solving with the product? What benefits have you realized? Password management is better now

Works well for my use case

What do you like best? Ease of implementation was probably the best, getting off and running was pretty quick. What do you dislike? The SSO implementation and automatic account creation documentation was lacking, there were a few 'there be dragons' areas with no map. What problems are you solving with the product? What benefits have you realized? Password proliferation, and change schedules. It becomes less of a burden to change password to follow complexity rules with lastpass ...

Quirky Interface

What do you like best? Automatic fill of passwords. Grouping of secrets. Browser integration, though even that can be a bit quirky at times. What do you dislike? Very quirky and cumbersome interface, especially when having to mix with the enterprise version. Need to have a cleaner and more polished interface. Actually had received an e-mail to offer to test a new interface, but when tried to do so, received a 404 error, after 3 tries at that I gave up. What problems are you solving ...

Works like a charm

What do you like best? Creating more secure passwords and never needing to type them in. What do you dislike? Sometimes the LastPass plugin does not recognize the correct fields on a mobile browser. What problems are you solving with the product? What benefits have you realized? Managing a large collection of personal and company passwords. Sharing passwords with employees and managing their access to certain sites.