Laserfiche Reviews in June 2026: User Ratings, Pros & Cons

Laserfiche Eliminated Our File Room

What do you like best? We can access any information in a matter of seconds using the search function. What do you dislike? We haven't found any disadvantages or dislikes. It has helped us tremendously. Recommendations to others considering the product: Look no further. This is the solution! What problems are you solving with the product? What benefits have you realized? We have eliminated our need for a file room and essentially gone "paperless". The document retrieval ...

Document Management and Automation

What do you like best? The value of this tool is not as a file cabinet replacement; It is that the paper processes can be redesigned to add value in ways that weren't possible with paper. What do you dislike? It isn't a complaint as much as a reality. The cost of the software and the true value means you have to be willing to transform your organization. Old processes that have been around for decades likely will change when they aren't done on paper. Recommendations to others ...

Laserfiche

What do you like best? The ability to search for and quickly find data is probably the biggest advantage for our HR users, for our AP users it is the workflow and the ability to track where an invoice is in the approval process What do you dislike? The security model is complicated and they should just cut the umbilical cord to the internal security and go all in on Active Directory Recommendations to others considering the product: Workflow really makes life easier What ...

Great Business Partner

What do you like best? Laserfiche is easy to use, and they have everything need to create useful solutions. The user forums, on line training through LMS, regional user groups and amazing VARS. What do you dislike? Web client lacks a few features the windows client has that are used by staff exclusively, so makes it hard to convert people to the Web client. What problems are you solving with the product? What benefits have you realized? We have built out our entire grant making ...

Laserfiche Makes Doing Business Easy

What do you like best? Applications are drag and drop and easy enough for a non-programer to use, thus making adaption to automating processes easier in a large organization with Legacy systems. What do you dislike? It has been difficult in the pass to reach a live human servicing our account. What problems are you solving with the product? What benefits have you realized? Our organization is streamling our on-boarding and retention process through automation.

Excellent Customer Service

What do you like best? The software is easy to navigate especially if you are self-taught. The online training's are a great guide, and any time I have an issue or question, a representative responds quickly. The Empower training is also great. I was self taught with this software and I was easily able to teach myself how to use it. I also think having the online chat is beneficial, as sometimes users need a quick answer. The local user groups are also beneficial and a great networking ...

Laserfiche ECM

What do you like best? System have more tools to control on Documents Managment systme DMS , and Enterprise content managment ECM , and the best thing its a friendly use What do you dislike? I like everything on the system , and i wish they improvement faster . What problems are you solving with the product? What benefits have you realized? Paperless , document control , process on documents for rescanning , retention , business process and workflow

With Laserfiche capture and bsuiness process is extremely easy

PROS & CONS What are the best aspects of this product? Laserfiche is more than ECM, it allows us to establish and deploy any kind of information and to customize the system on order to suit our needs. We can standardize single ECM system by using document imaging and management, business process management, electronic form and records management into the system. I love how the information is managed, stored and shared. This software works great on every device starting from windows, web ...

We have great experience with Laserfiche

PROS & CONS What are the best aspects of this product? Great software that offers powerful integration middleware, doc processing, archival imaging. It is also a form submittal software. Before purchasing learn more about the product, the VAR is responsible for installation and first-line support. We use RIO license in order to run various installs, so within the system we have the medical and finance documents separated. I love its security features, it meets the DOD guidelines when ...

Transforming our service to students, faculty, & staff through LaserFiche

What do you like best? We've been able to streamline processes, save valuable resources, and large amounts of money by using electronic forms. The ability to track a process, access and approve a process from anywhere, and have the process paperwork be automatically save in the repository has been a game changer for our college and the best part? No lost paperwork! The forms process itself is super user friendly and with a few classes can be picked up easily. The drag and drop format of ...