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9.7

Spot Score

Laserfiche - Document Management Software

Laserfiche Reviews in June 2026: User Ratings, Pros & Cons

Streamline your documents, simplify your workflow.

4.6

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Laserfiche offers custom pricing plan

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Laserfiche Reviews & Ratings

4.6

Excellent

Based on 373 ratings & 501 reviews

Rating Distribution

Excellent

(440)

Very Good

(52)

Good

(6)

Poor

(0)

Terible

(3)

Spotsaas Editor’s POV

Laserfiche is a highly intuitive and efficient product that has garnered positive feedback for its ability to streamline processes and offer advanced automation features. Users appreciate its user-friendly interface, versatile form designer, and powerful searching capabilities, allowing for easy organization and retrieval of documents. The software's automation ...Read more

Laserfiche pros and cons

  • Easy to use and intuitive interface for both basic and advanced tasks.

  • Efficient document management, search functions, and archiving capabilities.

  • Facilitates automation of processes and workflows, saving time and increasing efficiency.

  • Excellent customer support and resources for users, even for inexperienced individuals.

  • Complexity in advanced features and customizations might be overwhelming for new users without proper training or support.

  • Limited options for customization in certain areas like form design and reporting capabilities.

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Showing 361-370 out of 501

GS

Gloria S

02/11/20

5 out of 5

Laserfiche is cheaper and has a smaller IS/IT footprint

What do you like best? The ability to create my own Forms and business processes! I only depend on IS when I get stuck. There's also a fabulous Laserfiche community (Laserfiche Answers) out there willing to assist me solve the more technical or complex issues. Actually, even when I was new, they would be happy to answer the silly questions too. What do you dislike? Not being able to store the native files with the PDF/TIF record. I work in a world where we are constantly revising ...

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AI

Administrator in Financial Services

02/11/20

5 out of 5

I love Laserfiche

What do you like best? Workflows and Forms makes process automation a breeze What do you dislike? When you create complex processes, they do require attention and maintenance. What problems are you solving with the product? What benefits have you realized? Information gathering on forms, task flow management. Document management.

UI

User in Government Relations

02/11/20

5 out of 5

Easy to use

What do you like best? It’s user-friendly and easy to use. The folder structures are easy to build. What do you dislike? Duplicates of documents and staff not using file naming abbreviations What problems are you solving with the product? What benefits have you realized? Titling of documents

AI

Administrator in Government Administration

02/11/20

5 out of 5

Laserfiche Admin

What do you like best? Laserfiche forms and associated processes. What do you dislike? CPP courses. However, that may change with Aspire What problems are you solving with the product? What benefits have you realized? Automating repetitious user tasks.

AI

Administrator in Information Technology and Services

02/11/20

5 out of 5

Laserfiche just makes life easier

What do you like best? Forms has streamlined our entire operation and saves us countless hours of processing time. What do you dislike? Sometimes the documentation isn't as helpful as it could be for the more technician elements. What problems are you solving with the product? What benefits have you realized? As an SP we solve many internal problems as well as build solutions for clients.

AI

Administrator in Government Administration

02/11/20

5 out of 5

Great records management software

What do you like best? Laserfiche gives a central location to store documentation. I love the ability to link documents and easily retrieve what is needed. What do you dislike? I dislike not knowing the full capabilities of the software at this time. What problems are you solving with the product? What benefits have you realized? Laserfiche makes my job easier to store and retrieve documents. More efficient and productive use of time.

AI

Administrator in Government Administration

02/11/20

5 out of 5

Excellent Product

What do you like best? Easy to use. Easy to implement and maintain. What do you dislike? Product is great. It does everything we need. What problems are you solving with the product? What benefits have you realized? We are trying to go completely paperless.

ML

Michelle L

02/11/20

4.5 out of 5

Reducing complexity paper and at the farm

What do you like best? The flexibility to put forms out in the field. What do you dislike? We sometimes have issues with needing functionality that’s not built in yet. Recommendations to others considering the product: Know your Core business processes before looking to automate What problems are you solving with the product? What benefits have you realized? Addressing nonconformance and vendor management.

AI

Administrator in Retail

02/11/20

5 out of 5

Seamless transition

What do you like best? I love the automation of LF. The conferences are extremely helpful to the development of my organization. We are seeking to further enhance the customization and functionality of the software. What do you dislike? There is nothing I can think of at this time Recommendations to others considering the product: Really research what solutions you need What problems are you solving with the product? What benefits have you realized? Customizing processes ...

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AI

Administrator in Education Management

02/11/20

4.5 out of 5

Laserfiche Rocks!!!!

What do you like best? Laserfiche allows our team to be able to find what we need when we need it. What do you dislike? Not much not to like. Laserfiche does everything we need. What problems are you solving with the product? What benefits have you realized? We are able to store documents and find them quicker and faster then looking through hard folders.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].