LandlordStation Reviews in May 2025: User Ratings, Pros & Cons

Fast and trustworthy

Fast and trustworthy

great!

great! easy to handle APP - helped me secure 2 tenants in 5 days time.

Easy to use system.

Easy to use system.

Poorly functioning site and support is *very* unresponsive

I tried to run a background check through them and got an error message after pressing the 'Go' button (the error looked like a bug in their system; some pdf file missing). I had assumed that this didn't go through and went ahead with a different service for the background check, only to find a few minutes later that they sent a completed report.Since I don't want to pay twice for the same thing, I requested a refund from them. I first tried to do that through their support email system, ...

Easy to use

Easy to use. When I misspelled a name easy to fix with quick response Thank you

Have had good luck with this company in…

Have had good luck with this company in the past. As usual, they are quick. I had an obvious error in their calculation of income verses rent. Had to make a decision regarding the tenant since it took 24 hours for Landlord Station to answer my question as to the discrepancy. That was too late. Not sure I'll use them again.

The process was easy

The process was easy, and the report came back in minutes!! Great service.

As a landlord and property manager

As a landlord and property manager, former loan officer, I have used this exclusively for several years, at the suggestion of someone else in the business. Sometimes it works fine, but when it doesn't - it is brain damage.The support is nil , you get very late, cryptic answers that don't really answer your question. If you have something that is time sensitive it will not resolve in a timely manner. It would be nice if they made customer service more of a priority.

I have used this several times

I have used this several times. Usually it works great. Once it seem to work but then the tenant told me he had a felony in which he was in prison for seven years and it did not show a criminal record at all. I did let Landlord station know about this problem or error, but they seemed to not care. This time in using it it mixed up the criminal record of my Tenant with another criminal record, which has happened once before. It did clear it up after 24 hours. I had a harder time using the ...

You offered a free first credit report…

You offered a free first credit report and you charged m credit card. I am member of Miami Realtors Association