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8.3

SpotScore

LabiDesk - Help Desk Software

LabiDesk Reviews in September 2026: User Ratings, Pros & Cons

Streamline customer support and enhance satisfaction.

4.57

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Starts from $79 / Month when Billed Yearly

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LabiDesk Reviews & Ratings

4.57

Excellent

Based on 43 ratings & 53 reviews

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Rating Distribution

Excellent

(29)

Very Good

(24)

Good

(0)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

LabiDesk provides a robust solution for managing customer inquiries across multiple channels. Its enterprise-class features make it suitable for organizations looking to enhance their customer service capabilities.Read more

LabiDesk pros and cons

  • Complete customer inquiry management

  • Multi-channel support

  • Improves customer service

  • Enterprise-class capabilities

  • Limited reporting features

  • May require training for full utilization

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Showing 51-53 out of 53

TC

Tony Choi

12/07/21

5 out of 5

Overall

Overall, I think it's a great help desk. It allows me to manage support tickets with ease, which helps me provide better service to my clients. The live chat functionality is also great as it's customizable.

SK

Stasha K

11/21/21

5 out of 5

"New Help Desk On The Block :)"

What do you like best about LabiDesk? User experience depends on accessibility and of a good preview, also the knowledge of the team. But it's the same in the case of team experience. I think that is the strong point of this service—good experience for both. I was disappointed with other products because of the complicated way of function, the high price, or there is not everything that fits my needs, etc. For now, I find this service helpful, and it entirely does things for which it is ...

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SK

Stasha Kostic

11/15/21

5 out of 5

I finally find the simplest yet powerful help desk solution

Labi Desk is the simplest and minimalistic-looking helping service. I like the idea of the LabiOffice Suite. It's a pleasure to be a part of the big vision. I can ley on obvious potentials of the service, although it is already polished. All features are in a logical order and also a preview of crucial things. Everything is clearly shown in one place – knowledge base, ticket, chat, etc. The automation rules are very valuable for me because I can control some steps without additional ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].