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Kore.ai - Chatbots Software

Kore.ai Reviews in July 2026: User Ratings, Pros & Cons

Connect with customers through AI-powered chatbots.

4.4

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Starts from $29 / agent / month when yearly

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Kore.ai Reviews & Ratings

4.4

Very Good

Based on 39 ratings & 250 reviews

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Rating Distribution

Excellent

(204)

Very Good

(46)

Good

(0)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Kore.ai offers a robust platform for creating chatbots across various messaging channels without the need for technical skills. Its ease of use and wide integration options make it suitable for businesses looking to enhance customer engagement.Read more

Kore.ai pros and cons

  • User-friendly interface

  • Supports multiple messaging platforms

  • No coding required

  • Quick deployment

  • Limited customization options

  • May require third-party integrations

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Showing 211-220 out of 250

AU

Anonymous User

11/09/22

5 out of 5

"Kore.ai is best in chatbot surly it will be used by everyone in future."

What do you like best about Kore.AI? Creating a bot is easier using Kore.ai platform, and we can do it in less time. What do you dislike about Kore.AI? The older version of the bot can't be updated to the new version. What problems is Kore.AI solving and how is that benefiting you? Can develop and deploy bot easier way.

AP

Anurag P

11/09/22

4.5 out of 5

"Great experience"

What do you like best about Kore.AI? It was a great experience working on kore ai, especially bot-building things. It looks so appealing how this platform is designed and helps users create chatbots. I have designed multiple chatbots for different purposes, and my colleagues were really impressed with that and also appreciated this platform. What do you dislike about Kore.AI? I think the documentation part should be more helpful and should be updated if there are any changes in the ...

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OG

Omprakash G

11/09/22

4.5 out of 5

"very effective create IVR call flows"

What do you like best about Kore.AI? very effective create IVR call flows, very easy interface and we can write constraints using Javascript.............................................................. What do you dislike about Kore.AI? Debugging feature should be there............................................................................................................................................................................ What problems is Kore.AI solving and how is that ...

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AU

Anonymous User

11/09/22

4.5 out of 5

"Amazing product but you need to know js"

What do you like best about Kore.AI? Kore.ai is able to help us build a bot that will allow us to route our customers in the right direction without having to talk to a live person. This bot is easy to update and understand where to go. What do you dislike about Kore.AI? You need to know JS to be able to customize this bot. If no JS knowldege is around, the bot will be more basic and not as specialized as it can be. The customer also needs to be able to expect delays in building an be ready ...

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OS

Oleksandr S

11/09/22

4.5 out of 5

"Smooth experience with Kore.ai XO"

What do you like best about Kore.AI? I have relatively recent experience with Kore.ai XO platform and can tell that it remains strong in the market as a leading vendor in the Conversational AI domain. From a technical perspective, the platform is solid. It offers lots of integrations or facilitates integrations with different services. It is open to extensions. It has powerful multi-engine NLP, which is relatively easy to use for non-experts in hard ML&NLP. Kore.ai platform has a long list ...

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SB

Sumit B

11/09/22

4.5 out of 5

"One of the best easy to use, low Code Platform with good community support"

What do you like best about Kore.AI? There are a few: 1. Creating a basic conversational flow is very easy and fast. 2. Lots of NLU support. 3. Custom Dashboard is excellent for analysing performance. 4. Kore documentation and community helps a lot while we get stuck in development. What do you dislike about Kore.AI? Though I haven't found much, a downside is 1. In a POST API call, We can't see the data table with updated data. 2. In service definition, inside "edit request" the fields are ...

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AU

Anonymous User

10/24/22

4.5 out of 5

"Very good chatbot platform"

What do you like best about Kore.AI? The Kore.ai platform enables you to create chatbot with very little knowledge of coding. There's documentation of every step so it's easy to read and apply. What do you dislike about Kore.AI? To be honest, I do not feel like there are some points I do not like about kore.ai. I haven't used any similar platform so I'm not able to compare. What problems is Kore.AI solving and how is that benefiting you? The kore.ai platform enables you to create chatbots ...

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GP

Ganesh P

10/21/22

4 out of 5

"Ganesh-Kore.ai"

What do you like best about Kore.AI? As compare to other conversational AI platform, i found scattered and difficult to understand, but Kore.ai is onestop solution where you find everything. I like training and ML section most, it is super. What do you dislike about Kore.AI? I did not find anything to dislike so far :) What problems is Kore.AI solving and how is that benefiting you? Identifying intents accurately, Batch testing helps to identify the ambiguities and failures, 3 larning ...

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TK

tanmayee K

10/20/22

4 out of 5

"A very friendly low-code no-code platform for chatbot dev"

What do you like best about Kore.AI? no code platform which eases developing chatbots What do you dislike about Kore.AI? no developer control for having components designed What problems is Kore.AI solving and how is that benefiting you? helping achieve faster development

TK

tanmayee K

10/20/22

4 out of 5

"A very friendly low-code no-code platform for chatbot dev"

What do you like best about Kore.AI? no code platform which eases developing chatbots What do you dislike about Kore.AI? no developer control for having components designed What problems is Kore.AI solving and how is that benefiting you? helping achieve faster development

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].