Kore.ai Reviews in May 2025: User Ratings, Pros & Cons

"I see Kore.ai as the technology for customer service of the future"

What do you like best about Kore.AI? Being able to have a non-robotic conversation and feel as if a human were behind that service The one that can be implemented in any type of business or even corporate with private use among its employees What do you dislike about Kore.AI? I would like the documentation of the community or simply the support team to be updated since they still use or see the older interface of Kore.ai As for the platform, there is nothing that I don't like because it is ...

"Definitely a leader in the Conversational AI space"

What do you like best about Kore.AI? Kore is one of the first companies to create a robust and feature-rich experience focused primarily on Conversational AI solutions. Their intuitive UI allows for quick deployment of virtual assistants by non-technical users while still allowing subject matter experts to tweak granular settings to optimize every aspect of the solution. Their multi-tier NLP engine is unmatched by most vendors and can support very complex conversations and context ...

"A Platform that offers robus set of features"

What do you like best about Kore.AI? Kore.ai has a solid robust platform for building bots that can sit on the channels of your choice. The bot can be complex or simple based on your needs. What do you dislike about Kore.AI? There is a learning curve associated since the product is massive and full of features What problems is Kore.AI solving and how is that benefiting you? We built a website bot with Kore for lead gen and informing about the product.

"XO platform review"

What do you like best about Kore.AI? Perfect blend of Conversational AI and Digital UX. Use of usage. What do you dislike about Kore.AI? Nothing specific to point out right now. What problems is Kore.AI solving and how is that benefiting you? Helps me design the bot seamlessly without having to worry about the coding aspect. One can put creativity into play.

"XO platform review"

What do you like best about Kore.AI? Perfect blend of Conversational AI and Digital UX. Use of usage. What do you dislike about Kore.AI? Nothing specific to point out right now. What problems is Kore.AI solving and how is that benefiting you? Helps me design the bot seamlessly without having to worry about the coding aspect. One can put creativity into play.

"Awesomeness"

What do you like best about Kore.AI? NLP part I liked it very much. Its control over the conversation and the depth it allows users to design is really good. What do you dislike about Kore.AI? nothing much disclikes. Lot of things to learn, but it helps for a better solution What problems is Kore.AI solving and how is that benefiting you? Conversation AI

"Awesomeness"

What do you like best about Kore.AI? NLP part I liked it very much. Its control over the conversation and the depth it allows users to design is really good. What do you dislike about Kore.AI? nothing much disclikes. Lot of things to learn, but it helps for a better solution What problems is Kore.AI solving and how is that benefiting you? Conversation AI

"Kore.ai | omni-channel | Cost Effective | Low code Platform"

What do you like best about Kore.AI? We do like the omnichannel capability of the Kore.ai XO platform. We can create a single bot that would be replicated to Voice, WhatsApp, FB messenger, and telegram. The best part is it takes just a day, or two to optimise the channel-specific performance. What do you dislike about Kore.AI? Most of the Kore.ai platform components are good. It is more towards the resource/knowledge base structure that needs to be improved. As it takes time to dig and ...

"Amazing!! I like it."

What do you like best about Kore.AI? Friendly user interface and detailed documentation. Easy to create and practice. No code platform made it easier for beginners. Continuous upgradation to new versions. What do you dislike about Kore.AI? Not an exact downside but the documentation and training are entirely based on chatbot only. IVR channel should also be highlighted. How to check to debug logs and performance What problems is Kore.AI solving and how is that benefiting you? Utterance ...

"Kore.ai Review"

What do you like best about Kore.AI? It's Interface I like the interface of kore.ai, the flow of making and we can see the developed bot and test it parallelly. What do you dislike about Kore.AI? There is not much to dislike about the product, But i would like to see more features like database integration with AWS, or Azure so that user can have the data on the cloud and in more secure place. What problems is Kore.AI solving and how is that benefiting you? It solves some real-world ...