Kore.ai Reviews in July 2026: User Ratings, Pros & Cons

"Definitely a leader in the Conversational AI space"

What do you like best about Kore.AI? Kore is one of the first companies to create a robust and feature-rich experience focused primarily on Conversational AI solutions. Their intuitive UI allows for quick deployment of virtual assistants by non-technical users while still allowing subject matter experts to tweak granular settings to optimize every aspect of the solution. Their multi-tier NLP engine is unmatched by most vendors and can support very complex conversations and context ...

"I see Kore.ai as the technology for customer service of the future"

What do you like best about Kore.AI? Being able to have a non-robotic conversation and feel as if a human were behind that service The one that can be implemented in any type of business or even corporate with private use among its employees What do you dislike about Kore.AI? I would like the documentation of the community or simply the support team to be updated since they still use or see the older interface of Kore.ai As for the platform, there is nothing that I don't like because it is ...

"I see Kore.ai as the technology for customer service of the future"

What do you like best about Kore.AI? Being able to have a non-robotic conversation and feel as if a human were behind that service The one that can be implemented in any type of business or even corporate with private use among its employees What do you dislike about Kore.AI? I would like the documentation of the community or simply the support team to be updated since they still use or see the older interface of Kore.ai As for the platform, there is nothing that I don't like because it is ...

"XO platform review"

What do you like best about Kore.AI? Perfect blend of Conversational AI and Digital UX. Use of usage. What do you dislike about Kore.AI? Nothing specific to point out right now. What problems is Kore.AI solving and how is that benefiting you? Helps me design the bot seamlessly without having to worry about the coding aspect. One can put creativity into play.

"XO platform review"

What do you like best about Kore.AI? Perfect blend of Conversational AI and Digital UX. Use of usage. What do you dislike about Kore.AI? Nothing specific to point out right now. What problems is Kore.AI solving and how is that benefiting you? Helps me design the bot seamlessly without having to worry about the coding aspect. One can put creativity into play.

"Awesomeness"

What do you like best about Kore.AI? NLP part I liked it very much. Its control over the conversation and the depth it allows users to design is really good. What do you dislike about Kore.AI? nothing much disclikes. Lot of things to learn, but it helps for a better solution What problems is Kore.AI solving and how is that benefiting you? Conversation AI

"Awesomeness"

What do you like best about Kore.AI? NLP part I liked it very much. Its control over the conversation and the depth it allows users to design is really good. What do you dislike about Kore.AI? nothing much disclikes. Lot of things to learn, but it helps for a better solution What problems is Kore.AI solving and how is that benefiting you? Conversation AI

"Kore.ai | omni-channel | Cost Effective | Low code Platform"

What do you like best about Kore.AI? We do like the omnichannel capability of the Kore.ai XO platform. We can create a single bot that would be replicated to Voice, WhatsApp, FB messenger, and telegram. The best part is it takes just a day, or two to optimise the channel-specific performance. What do you dislike about Kore.AI? Most of the Kore.ai platform components are good. It is more towards the resource/knowledge base structure that needs to be improved. As it takes time to dig and ...

"Best UI, intelligence and developer friendly sdk integrations"

What do you like best about Kore.AI? Additional Integrations like web sdk, botkit are very helpful in improving user experience and the bots ui and smart assist are state of art designs. They have very good sentiment management and importantly supporting channels. Kore.ai is supporting almost all channel like web, whatsapp, messenger, slack etc. What do you dislike about Kore.AI? for few languages, local accent support in smart assist is yet to be imporved. Apart from that, nothing. What ...

"We’ll explain & smooth learning"

What do you like best about Kore.AI? Solving doubts & explaining............. What do you dislike about Kore.AI? Nothing................................. What problems is Kore.AI solving and how is that benefiting you? Kore.Ai helps me to developing a chat bot that helps people and solving there query.