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8.7

Spot Score

Koncert - Sales Engagement Software

Koncert Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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Koncert Reviews & Ratings

4.6

Excellent

Based on 411 ratings & 269 reviews

Rating Distribution

Excellent

(218)

Very Good

(45)

Good

(5)

Poor

(0)

Terible

(1)

Expert's Review

Koncert is a game-changing sales enablement tool that is highly praised by users for its powerful AI dialers and easy-to-use interface. It allows sales teams to efficiently connect with prospects and boost productivity significantly. Users appreciate the seamless integration with CRM systems like HubSpot and the ability to automate tasks, saving time for ...Read more

Koncert pros and cons

  • Streamlined calling processes, boosting productivity and increasing the number of connections made in a shorter amount of time.

  • Efficient AI dialers that enable users to make a high volume of calls effortlessly, leading to more interactions with prospects and ultimately more meetings booked.

  • Easy integration with other tools like CRM systems, improving workflow efficiency and enhancing overall user experience.

  • Responsive and helpful customer support, assisting users in resolving issues promptly and maximizing the use of the tool.

  • Occasional network latency issues and minor bugs that may impact user experience, although the customer success team is quick to address these concerns.

  • Limited customization of certain features and integrations, such as email variables, compared to other platforms, potentially restricting advanced functionalities.

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Showing 51-60 out of 269

SM

Suzanne M

02/21/23

5 out of 5

"This has made me so much more efficient and I have booked many more meetings"

What do you like best about Koncert? I love how informative it is. I can pull lists directly from my CRM and effortlessly make calls. It also keeps track of when prospects are on multiple lists so as not to call someone too many times or if you have them blocked they won't get called. What do you dislike about Koncert? Nothing at this time. This has allowed me to do more in more ways and diversify my outreach What problems is Koncert solving and how is that benefiting you? The ability to ...

Read more

EW

Emma W

02/21/23

5 out of 5

"Great dialer for optimizing time!"

What do you like best about Koncert? Koncert was able to help me save hours of time while cold calling prospects. I enjoyed the easy use and nice integration with Hubspot CRM. What do you dislike about Koncert? Sometimes my calls would appear as SPAM. What problems is Koncert solving and how is that benefiting you? Koncert is allowing me to do a tremendous amount of outreach and saving time while doing so.

ZK

Zoran K

02/21/23

5 out of 5

"BDR Trial"

What do you like best about Koncert? Koncert is an awesome tool. The product itself is extremely powerful but also very easy to use. The onboarding process was thorough and enabled our BDR team to easily integrate it into their process. We are able to make 4x the number of dials in a shorter period of time. What do you dislike about Koncert? Since we used it during the trial period, I don't have anything that I didn't like. The whole team was very dedicated, especially their director Kurt A ...

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SC

Sterling C

02/21/23

4.5 out of 5

"Great platform, Great team."

What do you like best about Koncert? Their team spent significant time with our reps walking through the platform and ensuring we had the best practices with the software to be successful. We also had our sales rep spend time helping our team with a talk track, as they spend most of their time prospecting on LinkedIn, not on the phone. What do you dislike about Koncert? Tech is tech, it will never be perfect - with that being said, their team is very open to developing and improving the ...

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JB

Jonathan B

02/21/23

2.5 out of 5

"Prospecting tool for defined territories"

What do you like best about Koncert? Being able to efficiently tackle large lists of prospects. What do you dislike about Koncert? Making lists instead of being able to select prospects and export them to Koncert from our CRM. What problems is Koncert solving and how is that benefiting you? Koncert helps save time between dials, especially for call-heavy roles

AA

Amin A

11/02/22

5 out of 5

"Must need dialer"

What do you like best about Koncert? The most important aspect about prospecting is velocity, Koncert increases velocity by 9x What do you dislike about Koncert? How long it takes to take connect to a prospect. What problems is Koncert solving and how is that benefiting you? Getting to everyone you need to get to.

AU

Anonymous User

11/02/22

5 out of 5

"Great integration with HubSpot and amazing support"

What do you like best about Koncert? The support from Koncert is un-matched, out of this world! It is one of the best platforms to integrate with HubSpot, which is not always easy. What do you dislike about Koncert? The interface looks outdated. That is really it so far What problems is Koncert solving and how is that benefiting you? Koncert allows our sales reps to call more people in a day which allows them to more easily hit their KPIs and drive new business for our company.

AU

Anonymous User

11/01/22

5 out of 5

"Great business partner for all your SDR dialing needs"

What do you like best about Koncert? Integrations with SFDC and Outreach is very clean and easy to set up. The service works as advertised. I've enjoyed working with my rep who assists with best practices and will brainstorm with me to get the maximum return on our investment. I've worked with other agent-assisted dialing vendors and Koncert is my favorite. This is the third I've brought them into, and I know it won't be the last. I fully trust in my partnership with Koncert. What do you ...

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VS

Venkat S

07/07/22

4.5 out of 5

"Great Solution to improve Outbound Teams productivity"

What do you like best about Koncert? Great integration with Salesforce Allows for Custom Lists Great UI to capture call disposition and notes without having to move to CRM What do you dislike about Koncert? Tough to say, love the solution overall. Recommendations to others considering Koncert: Give it a try you will love the productivity improvement in your team What problems is Koncert solving and how is that benefiting you? Helped improve average dial and conversation volume for all ...

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AU

Anonymous User

05/03/22

5 out of 5

"Excellent and simple force multiplier"

What do you like best about Koncert? The support and sales team have been great about ensuring all of my questions and concerns have been answered. The tool itself is amazing and the people behind it are top notch when it comes down to the bottom line. It pulls from salesforce reports and interfaces cleanly with the workflows and triggers I already have set up in our SFDC deployment. There is not a lot of extra work put into the tool once it is connected to your CRM. What do you dislike ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].