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8.7

Spot Score

Koncert - Sales Engagement Software

Koncert Reviews in April 2025: User Ratings, Pros & Cons

Achieve record-breaking B2B sales with Koncert.

4.6

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Koncert Reviews & Ratings

4.6

Excellent

Based on 411 ratings & 269 reviews

Rating Distribution

Excellent

(218)

Very Good

(45)

Good

(5)

Poor

(0)

Terible

(1)

Expert's Review

Koncert is a game-changing sales enablement tool that is highly praised by users for its powerful AI dialers and easy-to-use interface. It allows sales teams to efficiently connect with prospects and boost productivity significantly. Users appreciate the seamless integration with CRM systems like HubSpot and the ability to automate tasks, saving time for ...Read more

Koncert pros and cons

  • Streamlined calling processes, boosting productivity and increasing the number of connections made in a shorter amount of time.

  • Efficient AI dialers that enable users to make a high volume of calls effortlessly, leading to more interactions with prospects and ultimately more meetings booked.

  • Easy integration with other tools like CRM systems, improving workflow efficiency and enhancing overall user experience.

  • Responsive and helpful customer support, assisting users in resolving issues promptly and maximizing the use of the tool.

  • Occasional network latency issues and minor bugs that may impact user experience, although the customer success team is quick to address these concerns.

  • Limited customization of certain features and integrations, such as email variables, compared to other platforms, potentially restricting advanced functionalities.

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Showing 261-269 out of 269

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Anika D

10/26/17

4 out of 5

"connectleader"

What do you like best about Koncert? ability to make lots of calls effortlessly What do you dislike about Koncert? the voicemail functionality is very impersonal and doesn't seem genuine What problems is Koncert solving and how is that benefiting you? more connections with DMs

LM

Lakesha M

10/19/17

4 out of 5

"Good to make calls within SF"

What do you like best about Koncert? I like that you were able to make calls and record at the same time good tool to use and it intergrates with Salesforce What do you dislike about Koncert? sometimes it was slow in pulling list from sales force Recommendations to others considering Koncert: I would recommend Connect leader any day they have a great solution What problems is Koncert solving and how is that benefiting you? I was able to make call faster than dialing manually i was also able ...

Read more

LM

Lakesha M

10/19/17

4 out of 5

"Good to make calls within SF"

What do you like best about Koncert? I like that you were able to make calls and record at the same time good tool to use and it intergrates with Salesforce What do you dislike about Koncert? sometimes it was slow in pulling list from sales force Recommendations to others considering Koncert: I would recommend Connect leader any day they have a great solution What problems is Koncert solving and how is that benefiting you? I was able to make call faster than dialing manually i was also able ...

Read more

MB

Michael B

10/03/17

5 out of 5

"Efficient Calling in a World Where Phone Engagement Just Gets Harder"

What do you like best about Koncert? How much time it saves me and the ability to reach a lot of people in not a lot of time What do you dislike about Koncert? The only thing that I do not like is that there can be a slight lag between the time the person answers and when you are connected. Recommendations to others considering Koncert: Do you have a lot of people to reach out to? Do you want to make your inside sales lives more productive? Do you want to automate logging activities in ...

Read more

AU

Anonymous User

09/28/17

3 out of 5

"ConnectLeader Team Dialer"

What do you like best about Koncert? The ability to upload a list into the system and it'll auto-dial for you. I can get through ~110 dials in 1 hour (assuming no one answers) What do you dislike about Koncert? The voicemail feature - pre-recording the voicemail was not easy. Also had to make sure that you selected the proper voicemail greeting that you wanted to leave. What problems is Koncert solving and how is that benefiting you? The ability to run through a list without dialing a ...

Read more

BB

Bart B

09/20/17

5 out of 5

"Best team and progressive dialing tools we've found so far (after 15 years of trying!)"

What do you like best about Koncert? We've been able to use ConnectLeader's Personal and Team dialers to increase our hourly dialing cadence from 2-3x and 8-10x. This has had a measurable impact on productivity and positive ROI across our business. What do you dislike about Koncert? We've had occasional in browser glitches, but their support team has been very responsive in helping us resolve them. The product itself is awesome! Recommendations to others considering Koncert: Take a look at ...

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AU

Anonymous User

08/11/17

4.5 out of 5

"ConnectLeader user for several years"

What do you like best about Koncert? The organization was open to feedback and making change requests What do you dislike about Koncert? As with most dialer tools, the transfers could be spotty from time to time - either because of technical glitches or variation in the skill level of individuals who did live transfers What problems is Koncert solving and how is that benefiting you? Increasing the number of outbound dials and connects. We saw significant improvements in both when compared ...

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AK

Amy K

04/20/17

5 out of 5

"Scaling with Team Dialer"

What do you like best about Koncert? We are able to keep our team lean with their team dialer - our SDRs are making at least 1K dials a day and exceeding their booked meetings goals every sales period, which keeps our AE's pipelines full. Our high efficiency, automated model has helped our company grow and gain traction easily. What do you dislike about Koncert? Sometimes it'll kick you off after 4 hours and you can't locate where you left off on your list, but we've used other dialers and ...

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AU

Anonymous User

01/13/16

5 out of 5

"ConnectLeader Review"

What do you like best about Koncert? Very simple to use and understand their functionalities. Their settings are very straight forward and there's no doubt that their customer service is outstanding. Once a ticket is submitted, one of their service reps will reach out within the hour with details, a solution, or an update. What do you dislike about Koncert? A small inconvenience is having to schedule out time for their "team dialer" option, which is a setting in which CL reps dial for you ...

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