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8.7

Spot Score

Koncert - Sales Engagement Software

Koncert Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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Koncert Reviews & Ratings

4.6

Excellent

Based on 411 ratings & 269 reviews

Rating Distribution

Excellent

(218)

Very Good

(45)

Good

(5)

Poor

(0)

Terible

(1)

Expert's Review

Koncert is a game-changing sales enablement tool that is highly praised by users for its powerful AI dialers and easy-to-use interface. It allows sales teams to efficiently connect with prospects and boost productivity significantly. Users appreciate the seamless integration with CRM systems like HubSpot and the ability to automate tasks, saving time for ...Read more

Koncert pros and cons

  • Streamlined calling processes, boosting productivity and increasing the number of connections made in a shorter amount of time.

  • Efficient AI dialers that enable users to make a high volume of calls effortlessly, leading to more interactions with prospects and ultimately more meetings booked.

  • Easy integration with other tools like CRM systems, improving workflow efficiency and enhancing overall user experience.

  • Responsive and helpful customer support, assisting users in resolving issues promptly and maximizing the use of the tool.

  • Occasional network latency issues and minor bugs that may impact user experience, although the customer success team is quick to address these concerns.

  • Limited customization of certain features and integrations, such as email variables, compared to other platforms, potentially restricting advanced functionalities.

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Showing 111-120 out of 269

TB

Tim B

12/18/20

4.5 out of 5

"ConnectLeader - A solid tool and a great partner"

What do you like best about Koncert? The team at ConnectLeader works hard to ensure we receive an appropriate ROI. They don't just tell you what you want to hear, but what you need to hear to appropriately leverage the tool. What do you dislike about Koncert? I'd like to see the cost a little lower and more flexibility with the payment terms. What problems is Koncert solving and how is that benefiting you? Our goal in implementing ConnectLeader was to expand the efforts of our current, ...

Read more

JD

Josh D

12/17/20

4.5 out of 5

"Excellent Support and Great Team"

What do you like best about Koncert? ConnectLeader is built on the Salesforce Platform the team is very responsive to any issues we might have as well as take feedback directly to their dev team to make changes based off of our feedback I could not ask for anything better. What do you dislike about Koncert? I can't think of any dislikes right now. Recommendations to others considering Koncert: If you are looking to connect with a large base of people via phone and ConnectLeader is for ...

Read more

AU

Anonymous User

12/03/20

4.5 out of 5

"Time saver, game changer"

What do you like best about Koncert? Connectleader puts time back on your cal What do you dislike about Koncert? The odd day where bad connects are high! What problems is Koncert solving and how is that benefiting you? Calling was extremely time consuming and not effective when at most you can crank out 70-100 a day, but with ConnectLeader you're able to save time calling and only spend time talking to prospects.

LS

Laura S

12/03/20

4.5 out of 5

"Making the day-to-day life of a cold caller a whole lot easier"

What do you like best about Koncert? Imagine your top performer making 300 calls a week and seeing great results... now imagine that BDR/SDR being about to make those 300 calls in a DAY. Complete game changer for business development productivity. You never have to sit there again feeling like you wasted your day sitting on the phone with very low connections... it is amazing! Honestly cannot say enough amazing things about the service. Are you looking to improve call efficiency and see ...

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AU

Anonymous User

10/27/20

4.5 out of 5

"Connect Leader is a Sales Development Reps Life Line - Save Time, Save Money"

What do you like best about Koncert? One of the features I like best about this dialing software is the call list you can build in Salesforce. You can be very precise and pointed on what call campaign you are on. As well as the ability to update the SF activity, and easily accessing call metrics and reports. What do you dislike about Koncert? The user interface could be a bit less busy. Many things on the interface that I don't really need. Recommendations to others considering Koncert: I ...

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MH

Mathew H

08/07/20

5 out of 5

"Gamechanger"

What do you like best about Koncert? You never have to manually dial a phone again...did you read that? NEVER What do you dislike about Koncert? Becoming familiar with the technology and particularly list import through Salesforce can take a few runs to get used to, but it's nothing super major once you get the hang of it. What problems is Koncert solving and how is that benefiting you? Manually dialing numbers and navigating phone trees is the core reason sales reps don't like to make cold ...

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RB

Rex B

08/06/20

5 out of 5

"Wouldn't Power Dial Without It Ever Again"

What do you like best about Koncert? #1 - The efficiency of Team Dialer for earning conversations is off the charts. My reps don't deal with gatekeepers, voicemails, or phone trees. 10X more efficient than manual dials. #2 - The effectiveness of Personal Dialer is much better than what I was getting out of CRM native tools with more ability to coach on conversation recordings. What do you dislike about Koncert? The integration with Hubspot is very basic and does not permit the level of ...

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AU

Anonymous User

07/27/20

5 out of 5

"Force multiplier: Make Calling a breeze"

What do you like best about Koncert? Productivity boosting: able to knock out tons of calls in a short amount of time and keeps me in the game for conversations instead of the minutia of making each individual dial. Frees my time up for prospecting and gives me my day back. What do you dislike about Koncert? If anything, too many connections. Buckle up on your call blocks, there will be conversations! Recommendations to others considering Koncert: Get it! What problems is Koncert solving ...

Read more

CD

Christopher D

07/20/20

5 out of 5

"Jul 19, 2020 Accelerate Productivity Like Never Before.."

What do you like best about Koncert? The best feature about ConnectLeader is the automating dialing sessions. With automated dialing, I increase my calling productivity and target the most important calling hours of the day. Typically, I can reach around 200 calls in an hour which leads to a much higher rate pickups. Also, I love the ability to use different numbers and map the number I'm using to best match the area code of the lead I'm calling. I cover a very larger territory which ...

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AU

Anonymous User

07/16/20

5 out of 5

"Great experience!"

What do you like best about Koncert? The amount of outreach i could do in a short amount of time was amazing. I enjoyed the ability to change my phone number, along with importing customized lists for call blitzes, using both personal dialer and team dialer. What do you dislike about Koncert? Sometimes I would get booted in the middle of a team dialer session. From a management standpoint, logging into remote coach can be funky and not receive the code i type in. Recommendations to others ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].