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8.7

Spot Score

Koncert - Sales Engagement Software

Koncert Reviews in June 2025: User Ratings, Pros & Cons

Achieve record-breaking B2B sales with Koncert.

4.6

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Koncert Reviews & Ratings

4.6

Excellent

Based on 411 ratings & 269 reviews

Rating Distribution

Excellent

(218)

Very Good

(45)

Good

(5)

Poor

(0)

Terible

(1)

Expert's Review

Koncert is a game-changing sales enablement tool that is highly praised by users for its powerful AI dialers and easy-to-use interface. It allows sales teams to efficiently connect with prospects and boost productivity significantly. Users appreciate the seamless integration with CRM systems like HubSpot and the ability to automate tasks, saving time for ...Read more

Koncert pros and cons

  • Streamlined calling processes, boosting productivity and increasing the number of connections made in a shorter amount of time.

  • Efficient AI dialers that enable users to make a high volume of calls effortlessly, leading to more interactions with prospects and ultimately more meetings booked.

  • Easy integration with other tools like CRM systems, improving workflow efficiency and enhancing overall user experience.

  • Responsive and helpful customer support, assisting users in resolving issues promptly and maximizing the use of the tool.

  • Occasional network latency issues and minor bugs that may impact user experience, although the customer success team is quick to address these concerns.

  • Limited customization of certain features and integrations, such as email variables, compared to other platforms, potentially restricting advanced functionalities.

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Showing 101-110 out of 269

JP

Jessica P

08/05/21

5 out of 5

"Good product with great service!"

What do you like best about Koncert? AE and support are very responsive. The product works as advertised What do you dislike about Koncert? I wish there were a middle ground between the personal dialer and team dialer ie a voice recognition AI to connect me to a live person What problems is Koncert solving and how is that benefiting you? I am able to call hundreds of people a day if necessary. I love that it records all my notes and activities into salesforce automatically

WT

Wendy T

08/05/21

5 out of 5

"Sales Efficiency with One Tool"

What do you like best about Koncert? The team dialer allows for extreme efficiency in dialing outbound B2B calls. I appreciate the quick support of the Koncert team if an issue arrives, they go above and beyond to resolve them. What do you dislike about Koncert? Issues connecting with our voip sometimes occur. What problems is Koncert solving and how is that benefiting you? We're able to more quickly connect with potential prospects and have more valuable phone conversations in a day than ...

Read more

RC

Robert C. V

08/05/21

5 out of 5

"Saves a lot of time!"

What do you like best about Koncert? Before Koncert, we would be dialing each prospect one by one. Now, with Koncert we can get a whole week's worth of dialing in just one day! Huge improvement to our workflow and metrics! What do you dislike about Koncert? Nothing to complain about. Their whole team and solution is awesome! Recommendations to others considering Koncert: You won't regret it! What problems is Koncert solving and how is that benefiting you? It is a very intuitive tool, so it ...

Read more

JP

Jessica P

08/05/21

5 out of 5

"Good product with great service!"

What do you like best about Koncert? AE and support are very responsive. The product works as advertised What do you dislike about Koncert? I wish there were a middle ground between the personal dialer and team dialer ie a voice recognition AI to connect me to a live person What problems is Koncert solving and how is that benefiting you? I am able to call hundreds of people a day if necessary. I love that it records all my notes and activities into salesforce automatically

WT

Wendy T

08/05/21

5 out of 5

"Sales Efficiency with One Tool"

What do you like best about Koncert? The team dialer allows for extreme efficiency in dialing outbound B2B calls. I appreciate the quick support of the Koncert team if an issue arrives, they go above and beyond to resolve them. What do you dislike about Koncert? Issues connecting with our voip sometimes occur. What problems is Koncert solving and how is that benefiting you? We're able to more quickly connect with potential prospects and have more valuable phone conversations in a day than ...

Read more

AU

Anonymous User

08/05/21

4.5 out of 5

"Humane Software"

What do you like best about Koncert? It's always difficult to find a technology partner that can work seamlessly with your use case. Just as rare, it isn't easy to find a partner that invests in understanding your use case and treating it like a partnership. I can't say, in the last five years, that I've worked with a company more considerate of our business model. The two bright spots in that area are customer support and account management. What do you dislike about Koncert? Their ...

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AU

Anonymous User

08/05/21

4 out of 5

"Not bad"

What do you like best about Koncert? Easy of use and relative quality of dialer agents. What do you dislike about Koncert? Having to schedule time. Not being well integrated with our CRM Recommendations to others considering Koncert: Great product. What problems is Koncert solving and how is that benefiting you? We do not have a BDR and I am full cycle sales. Koncert allows me to make hundreds of calls a week instead of 100.

AU

Anonymous User

05/07/21

4 out of 5

"0521_Review"

What do you like best about Koncert? automating the calling process with the HS integration What do you dislike about Koncert? reporting not enough detail not having the recording capability What problems is Koncert solving and how is that benefiting you? saving time

AK

Amy K

01/18/21

4.5 out of 5

"Outstanding Sales and Training Platform!"

What do you like best about Koncert? Ability to listen and coach reps on calls What do you dislike about Koncert? Sometimes the delay or echo can be distracting What problems is Koncert solving and how is that benefiting you? In a year where all of our sales representatives started working remotely, this platform provided our sales managers a way to stay connected to the work the sales team was doing. Sales managers could listen to calls, coach representatives, and hear improvement during ...

Read more

AU

Anonymous User

01/18/21

4.5 out of 5

"Connect Leader review"

What do you like best about Koncert? The ability to connect with more people in an efficient fashion. What do you dislike about Koncert? I do not like the bad contact info or connection issues at times. Recommendations to others considering Koncert: I think ConnectLeader is a great tool to be able to reach many connects that you otherwise would not be able to reach out to in a far quicker way. What problems is Koncert solving and how is that benefiting you? Problems are just going through ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].