Koinly Reviews in May 2025: User Ratings, Pros & Cons

To service

Very professional advice and staff with excellent knowledge. Thank you

I have used Koinly for 2 or 3 years now…

I have used Koinly for 2 or 3 years now and find the product and support excellent. Anastasiia looks after my account and I find her incredibly thorough and helpful. Very happy customer and will continue to use Koinly moving forwards. I am using the beta version of the app too which is decent, hopefully more features are rolled out on this too

I have used Koinly for 2 years

I have used Koinly for 2 years now and find the product and support excellent. Will looks after my account this year and I find him incredibly thorough and helpful, however no matter who that helps you the support staff are very knowledgeable no matter what situation question they’re there to help and give you the support and guidance all the way through. I’m very happy customer and will continue to use Koinly it simple to use simple to understand even for me a person with physical ...

Professional, great job!

Used Expert Review with Maria - absolutely fantastic Job!

To service

Very professional advice and staff with excellent knowledge. Thank you

great support

great support! so kind and competent. My problem was solved after 2 mails. This is so good, im so thankful for your work. I wish you all great gains in the Bullrun, to all crypto investors haha.

great support

great support! so kind and competent. My problem was solved after 2 mails. This is so good, im so thankful for your work. I wish you all great gains in the Bullrun, to all crypto investors haha.

Customer Support & Reports

Just wanted to say that we were very impressed with Jason from Koinly Support. We had an issue with our tax reports as one of the wallets was providing conflicting information. Jason was able to assist in resolving our queries and provided excellent feedback and prompt updates re same.

Excellent product and customer support!

Date of experience: January 16, 2024

Customer Support & Reports

Just wanted to say that we were very impressed with Jason from Koinly Support. We had an issue with our tax reports as one of the wallets was providing conflicting information. Jason was able to assist in resolving our queries and provided excellent feedback and prompt updates re same.